Total Solutions is looking for a Systems/Network Administrator to join our Professional Services department! We’re searching for an experienced I.T. Administrator to handle our most advanced work in a fast-paced work environment. The candidate will need to be able to assist in managing implementation and integration projects. This is a hands-on position, so candidates should be interested in working outside of the typical office structure, with up to 50% travel to local clients and remote work opportunities.
Total Solutions is a Managed Service Provider located in New York’s Mohawk Valley. We handle outsourced I.T. for a growing number of clients across Central New York. Every day, we focus on Making I.T. Easy for our clients! Our company is all about continuous improvement and growth, and we are always looking for talented professionals that enjoy being a part of a team. Our employees are crucial to the success of our company, and for that reason, Total Solutions offers our employees a comprehensive Day-1 benefits package and opportunities for personal and professional development.
Job Details:
- Full time (8 AM to 5 PM, 8-hour shift)
- Annual Salary: $60-65K (commensurate with experience)
- Reports to Professional Services Manager
- In-office position with remote options, requires local travel to client locations
- Time away from work benefits start at 40 hours sick leave and 96 hours of Paid Time Off
- Generous insurance package starting Day 1: EPO health insurance with prescription drug coverage, vision, dental, and Health Reimbursement Arrangement (HRA)
- Simple IRA retirement fund, with a 3% company match
Job Responsibilities:
- Microsoft Active Directory general management, administration, and troubleshooting
- Group Policy creation, application, and troubleshooting; including folder redirection and file & print shares
- Configuration of TCP/IP and DNS in Active Directory domains, and public DNS records
- Assist with configuration and deployment of new physical servers and Hyper-V virtualized servers
- Assist with the migration of software, services, and data to new servers with Windows Server operating systems
- Migration of software and data to new workstations with Windows and macOS operating systems
- Management of Microsoft 365 services including Exchange, SharePoint, Teams, and OneDrive
- Assist with the migration of email and data from various platforms
- Assist with configuration and implementation of firewalls, switches, and wireless, including VLANs
- Collaborate with team members to ensure a swift and seamless resolution
*
- Use our documentation program to search for procedures and meet company standards; note documentation that is out of date or incorrect as our solutions evolve
Candidate Requirements:
- Must have driver’s license and reliable transportation
- 5+ years’ experience (relevant coursework may be considered towards experience)
- strong troubleshooting and research skills to efficiently identify and resolve complex technical issues
- Ability to communicate technical information, verbal and written, to a wide range of end-users
- Ability to relate to non-technical users and assist them in accomplishing their business needs and objectives using various technologies
- Ability to prioritize, plan, and meet multiple deadlines in a high-pressure environment
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Rome, NY 13440 (Required)
Ability to Relocate:
- Rome, NY 13440: Relocate before starting work (Required)
Work Location: Hybrid remote in Rome, NY 13440