Connexus Credit Union - Who We Are:
Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest.
As an employer we foster collaboration and high performance to achieve excellence. We holistically care for develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve.
Connexus offers an Amazing Benefits package:
20 days of paid time off and 7 paid holidays
16 hours of paid Volunteer Time Off
401K Retirement with up to 6% employer match
Excellent Health, Dental, Vision insurance, including multiple plan options
Health Savings Account with generous employer contributions
Employer paid Life insurance, Short-Term and Long-Term Disability
Tuition Reimbursement from $4,000 - $7,000 per calendar year
Robust Learning and Development program that includes an annual professional development stipend
Responsibilities:
Contact delinquent members by telephone, mail, and electronic communications in an effort to collect on written off loans.
Collect on overdue loans and share accounts wherever possible or determine the need for the assistance of collection agency or attorney on problem accounts.
Follow up on all promises to pay and accounts (including charged-off accounts) that have been referred for collection to make sure the file shows either a payment or status report.
Perform Skip Tracing efforts to locate members and assets.
Maintain an accurate and detailed written record of any and all communications made regarding member accounts, to include but not limited to; delinquency, repossession, bankruptcy, charge-off, etc.
Prepare information needed or required by collection agencies and attorneys.
Communicate status of garnishments with employers.
Key various court dates, case numbers, and other court record information into database.
Schedule and enter hearing dates utilizing Outlook calendars.
Review correspondence and files to determine whether they are suit appropriate.
Reviews and analyzes case files to determine appropriate action.
Determines eligibility of a file for collections efforts by issuing demand letters.
Assist with the preparation of documents for contested lawsuits.
Position Requirements:
This position is Remote.
High school diploma is Required.
3+ years of prior legal or collections experience is Required.
Responsible individual who is able to work both independently and in a team environment.
Competency in Microsoft applications including Word, Excel, and Outlook.
Excellent verbal, written, listening, and interpersonal communication skills.
Proficient computer skills with the ability to navigate among several system applications and software programs.
Connexus Credit Union's Recent Recognitions:
5 Best Credit Unions of 2024 – Nerdwallet
The Best Credit Unions of 2024 – Bankrate
Best Credit Union for using Any ATM - The Balance
Equal Opportunity Employer/Disabled/Veterans/41 CFR 60–1.4, 41 CFR 60-1.35