Are you a charismatic individual with a passion for delivering top-notch customer service in the world of luxury aesthetics? We're seeking a dynamic Front Desk/Patient Concierge Specialist to join our upscale plastic surgery practice in Manhattan. If you possess exceptional phone skills, thrive on creating outstanding customer experiences, and have a knack for retail sales, this opportunity is tailor-made for you!
Key Responsibilities:
Answer and manage phone inquiries with finesse and professionalism
Provide an unparalleled customer service experience to our esteemed clientele
Demonstrate a keen ability to sell retail products and promote our exclusive offerings
Proactively follow up and convert leads into booked appointments
Collaborate seamlessly with the team to ensure a seamless patient journey
Qualifications:
Previous experience in a high-end customer service role
Exceptional phone etiquette and communication skills
Proven ability to drive retail sales and meet sales targets
Detail-oriented with strong organizational skills
Passion for creating a positive and memorable experience for every patient
Job Type: Full-time
Pay: $50,000.00 per year
Benefits:
Healthcare setting:
Medical specialties:
Schedule:
- 8 hour shift
- Monday to Friday
Education:
Work Location: In person