Summary: The Business Analyst will work alongside managers, employees, customers, and external resources. Main tasks will include performing detailed requirements analysis, documenting processes, automating data collection and performing some user acceptance testing. To succeed in this role the candidate should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
Responsibilities:
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Collecting data from a variety of sources including the following software to create metrics and improve efficiency and profitability: Accounting Software, WMS, TMS and others.
- Leading ongoing reviews of business processes and developing optimization strategies.
- Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
- Conducting meetings and presentations to share ideas and findings.
- Performing requirements analysis.
- Documenting and communicating results.
- Effectively communicating insights and plans to cross-functional team members and management.
- Gathering critical information from meetings with various stakeholders and producing useful reports.
- Working closely with clients, technicians, and managerial staff.
- Providing leadership, training, coaching, and guidance to junior staff.
- Allocating resources and maintaining cost efficiency.
- Ensuring solutions meet business needs and requirements.
- Performing user acceptance testing.
- Managing projects, developing project plans, and monitoring performance.
- Updating, implementing, and maintaining procedures.
- Prioritizing initiatives based on business needs and requirements.
- Serving as a liaison between stakeholders and users.
- Managing competing resources and priorities.
- Monitoring deliverables and ensuring timely completion of projects.
Requirements:
- A Bachelor’s degree in business or related field or an MBA.
- A minimum of 3 years of experience in business analysis or a related field.
- Exceptional analytical and conceptual thinking skills.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Advanced technical skills.
- Excellent documentation skills.
- Fundamental analytical and conceptual thinking skills.
- Experience creating detailed reports and giving presentations.
- Competency in Microsoft applications including Word, Excel, and Outlook.
- A record of accomplishment of following through on commitments.
- Excellent planning, organizational, and time management skills.
- Experience leading and developing top-performing teams.
- A history of leading and supporting successful projects.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Must be able to travel between Tighe locations and visit customers as required.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid holidays
- Paid time off
- Vision insurance
Experience level:
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- Do you currently, or will you in the future, require visa sponsorship?
Experience:
- Data warehouse: 1 year (Preferred)
Ability to Commute:
Ability to Relocate:
- Woburn, MA: Relocate before starting work (Required)
Work Location: In person