Are you looking to join a well-established healthcare team that values hard work, innovation while maintaining a work-life balance? Are you a positive, energetic, and organized person who thrives with minimal supervision and a fast-paced work environment? Would you enjoy coming to work every day, filling a key role in a fun environment that values your positive, ‘can-do’ attitude? If this describes you, we’re eager to talk!
At Bluegrass Community Health Center we are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the commitment they bring.
Bluegrass Community Health Center, a patient-centered medical home that has served Kentucky families since 2001. BCHC provides comprehensive primary care for adults and children.
**$500 Sign-on bonus after six months of employment**
The Health Service Clerk:
- Provides excellent customer service to patients according to Patient Centered Medical Home principles and others who interact with health center.
- Schedules patient appointments according to scheduling rules. Obtain and enter patient information accurately at time of appointment into PMS.
- Checks insurance eligibility
- Understands insurance processing
- Answer/transfer calls promptly and in a professional and courteous manner.
- Maintain confidentiality of patient personal, financial, and health records.
- Cleans waiting room and waiting room bathroom facilities at designated intervals and as needed.
- Accurately enters and verifies patient information.
- Patient check-in and check-out
- Interacts with patients in a respectful and culturally competent manner.
- Will attend Outreach Events or Health Fairs as scheduled by Supervisor
- Provides excellent customer service to patients according to Patient Centered Medical Home principles and others who interact with health center.
- Schedule patient appointments according to scheduling rules. Obtain and enter patient information accurately at time of appointment into PMS.
- Checks insurance eligibility
- Understands insurance processing
- Answer/transfer calls promptly and in a professional and courteous manner.
- Maintain confidentiality of patient personal, financial, and health records.
- Cleans waiting room and waiting room bathroom facilities at designated intervals and as needed.
- Accurately enters and verifies patient information.
- Patient check-in and check-out
- Interacts with patients in a respectful and culturally competent manner.
- Will attend Outreach Events or Health Fairs as scheduled by Supervisor
- Assess patient flow from waiting room to clinic; communicate with clinic regarding patients with extended wait times.
- Collects co-pays, sliding fee discount payment, and past due balances
Other Assigned Duties
- Network and complete professional development activities to enhance knowledge, skills, and abilities.
- Attend meetings, training, and other events as requested.
- Provide backup coverage and assistance to other employees as required or requested.
- Offer to assist others in the department to effectively handle workload.
- Cross-train others and participates in cross-training to enhance skills.
- Act in compliance with contracts, laws, regulations, BCHC policies procedures and standards.
Rate of Pay: $15.00-$22.50
BCHC offers employees at all levels a highly competitive salary and a comprehensive benefit package.
Paid Time Off
- 10-paid holidays
- Paid day off for your birthday
- Vacation starts accruing from day one and is available to use after 90 days.
- Sick time starts accruing from day one and is available to use for planned or unplanned events.
Insurance
- Medical
- Dental
- Vision
- Employer paid long-term disability
- Employer paid life insurance
401K
- Employees are eligible for 401K after 6 months of employment
- Company match is 6%
Wellness Program
- BCHC is invested in the health and wellbeing of all our staff. Therefore, we provide a company paid wellness program called Well Steps. Well Steps invites employees earn points by completing healthy activities, competing against one another in friendly challenges, and campaigns to earn points toward a reward after each quarter.