HVAC SERVICE TECHNICIAN
POSITION SUMMARY
The HVAC Service Technician will perform seasonal maintenance on residential and light commercial HVAC equipment with the responsibility to educate homeowners on issues or improvements needed. Additionally, the HVAC Service Technician will run demand service calls on residential and light commercial and is assigned to the on-call schedule.
ABOUT THE COMPANY
We are Mac-Vik Plumbing and Heating, we provide heating and cooling services and we are growing by the day. Our mission is to provide our customers with the ultimate comfort and security in their homes, delivering the exceptional Mac-Vik family experience every time. Our core values are the backbone of our business and guide our hiring process: we are motivated and value our clients.
OBJECTIVES
● Performs preventive maintenance on equipment to prevent equipment failure by cleaning air handling systems and reheat coils, monitoring and calibrating air handling systems and replacing filters, motors, fans, belts, etc. on systems. Repairs, replaces and adjusts vents and ductwork. Provide options to maximize efficiency and improve indoor air quality.
● Assists in locating and diagnosing problems, assessing extent of repairs and describing options and associated costs to the customer. Provides a description of diagnosed problems to customers in terms that can be understood with options, as possible
● Assists with repairs of complete systems to include repairing, calibrating or replacing controls, switches, thermostats, transformers, gauges, wiring fans, pumps, compressors, condensers, piping and other functional components of the system
● Completes all required documentation on services, explains guarantees/warranties and collects, records fees in Service Titan.
● Installs, repairs, replaces or cleans refrigerant lines, fans, appliance vents, smoke detectors, humidifiers and grills, as appropriate
● Ensures that all HVAC repairs and installations are accurate, serviceable and that materials used and workmanship meet the requirements of applicable technical/safety standards and regulatory codes. Make any modification needed to ensure proper installation and air balance
● Measure, document and report system performance
● Document service performed and recommendations made by completing applicable forms, reports, logs, and/or records in Service Titan
● Update job knowledge by participating in educational opportunities (internal and/or external)
● Explain the benefits and value of Service Plus Agreement to clients and convert nonmembers to our Service Plus Agreement
● Meet sales goals and performance metrics
● Maintain a clean and orderly vehicle and truck stock
COMPETENCIES
● Thorough knowledge of residential HVAC services
● Computer proficiency
● Well organized and able to work both independently and as part of a team
● Adequate written communication skills. Proficient in English
● Thorough communication
● High attention to detail and pride in producing accurate work
● Well-organized with exceptional follow-through abilities
● Ability to build trust and diffuse conflict
● Clean appearance
● Positive attitude
EDUCATION AND EXPERIENCE
● High School Diploma or GED required
● Minimum of 3 years of experience in residential HVAC services
● EPA Certification required
● Must possess valid state driver’s license and clean driving record
PHYSICAL REQUIREMENTS
● Ability to spend prolonged periods of time standing, sitting, or walking
● Must be able to lift at least 50lbs
● Wear safety attire, such as goggles or other protective clothing
● Could be exposed to sounds and noise levels that are uncomfortable and distracting
● Requires the ability to raise, manipulate and maneuver tools, components and materials and handle a variety of items, equipment, control knobs, switches, etc.
● Work in high or elevated places and/or in tight spaces
● Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Mac-Vik Plumbing and Heating recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to Macvik16190@gmail.com. Already a candidate? Please connect directly with your recruiter to discuss this opportunity.
Job Type: Full-time
Pay: $22.00 - $35.00 per hour
Expected hours: 30 – 50 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Schedule:
Supplemental pay types:
- Commission pay
- Double time pay
- Performance bonus
- Tips
Experience:
License/Certification:
- Driver's License (Required)
Work Location: On the road