Want to make a difference? Come be a part of the amazing work EveryMind is accomplishing!
EveryMind is hiring a Community Service Aide to join our Linkages to Learning team. The Community Service Aide serves as an administrative and programmatic assistant to the Community School Coordinator, Family Care Manager and Child and Family Therapist at an assigned Linkages to Learning (LTL) site.
Linkages to Learning is a community school partnership that assists students and their families by providing or connecting them to services and resources that address the social, economic, health, and emotional issues that may interfere with student success.
Why Join EveryMind?
EveryMind is a growing private independent nonprofit organization with 195 employees across 20 locations. We have served the community for almost 65 years by strengthening communities and empowering individuals to reach optimal mental wellness. We were recognized as a Top Place to work in Montgomery County, Maryland by Bethesda Magazine. EveryMind is consistently recognized for being an excellent place to work, offering a positive workplace culture and a competitive compensation package that is meant to provide a great lifework balance.
Our competitive compensation package includes:
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A Competitive Compensation Package
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Medical, dental, and vision insurance options
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401K matching benefit
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Highly Generous Leave Schedule (Vacation, Sick, Wellness Days, Holidays, Birthday leave, and much more)
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Professional Development and Growth Opportunities
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Employee Assistance Program
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Flexible Schedule
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Referral Bonus Program
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Employee Discount Program
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A Great Place to Work
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Serves as initial point of access for families inquiring about LTL programs and services.
2. Assists in cultivating and obtaining necessary resources to help meet families’ food, clothing, housing or other needs.
3. Assists with after school, evening and summer programs, workshops, groups, holiday gift giving program and other special projects (i.e., school supply drives).
4. Provides child care while parents meet individually with staff and coordinates child care for specific events such as groups, workshops or activities.
5. Manages waitlists for Family Case Manager and Child and Family Therapist services.
6. Provides translation and interpretation support to LTL staff who are not bilingual.
7. Tracks, monitors and provides bus tokens, cab vouchers and emergency food delivery for LTL families.
8. May assist the CFT and FCM in mental wellness support and care management work.
9. Contacts clients to remind them of appointments with staff, as well as changes or cancellations.
10. Maintains confidentiality of clients according to EveryMind Confidentiality Policy.
11. Adheres to EveryMind and Youth and Family Services Division (YFS) policies established by EveryMind Board of Directors, Chief Executive Officer and Chief Program Officer, and Division Director.
12. Consistently represents EveryMind and the Linkages to Learning program in a professional manner. Treats all students, families, community members, school personnel, partners, donors, teammates and others with respect.
13. Other duties as assigned.
Education:
- High school diploma or equivalent.
Experience:
- One to three years’ work experience.
- Experience working in a community setting preferred.
Skills:
Excellent oral and written communication skills. Must be able to manage multiple tasks while working effectively as a team player. Must have strong communication, listening, coordination, and organizational skills. Provide excellent customer service to those seeking assistance. Bilingual Spanish preferred.
Abilities:
Effectively interact and work collaboratively in a flexible work environment with a variety of constituents including CEO, board members, clients and family members or caretakers, interns, volunteers, paid staff, and community partners. Ability to express ideas with clarity, confidence and sensitivity. Must be able to maintain confidentiality involving clients in accordance with organizational and federal guidelines.
Physical Demands
The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job's duties, the employee is frequently required to stand, walk, sit, use hands to finger dexterity, handle with hands and arms, climb stairs, balance, kneel, crouch, or talk and hear. The employee must be able to lift and/or move up to 35 pounds frequently. The job's specific vision abilities include close vision, distance vision, and the ability to adjust focus.
The employee must be available to perform the duties of the job mostly during core business hours (between 9-5pm, M-F), with flexibility to work evenings or weekends at least 25% of their time. Some flexibility with schedule may be available (evening and/or weekend hours). Employee will work mostly onsite but may work some hours remotely with the approval of supervisor. The employee must pass a criminal background check. Certain job functions may require employee to pass a child sexual abuse and other criminal activity as well as a credit check. All staff providing services to staff or clients, must be free of illegal drugs and abuse of alcohol, and must be fully able to perform all required duties at all times.
- Please note, only complete applications including responses to all application questions will be considered at this time. Thank you.