Paws of Pleasanton Animal Hospital is a 4000 sq ft veterinary hospital located in Pleasanton, CA. We opened in June of 2020 and business is booming which is why we are looking for additional staff! We are a family oriented, privately owned hospital that focuses on a team based supportive work environment. We are looking for a CSR to help manage our front desk by perform a variety of administrative and clerical tasks in a fast paced environment. Must be able to multitask and have superior customer service skills with excellent communication!
As a receptionist, you will be the first point of contact for our clients. Duties include but are not limited to, welcoming clients and their pets, coordinating front-desk activities, correspondence and redirecting phone calls, scheduling appointments, preparing rooms, dispensing medications, collecting payments, completing health certificates, opening and closing duties. Candidate must be people oriented person who has exceptional interpersonal communication skills while also loving pets. We do need an individual able to deal with emergencies and able to triage pets in a timely and effective manner. Multitasking and stress management skills are essential. Ability and willingness to work with all staff and clients is paramount.
Responsibilities:
Greet and welcome clients as soon as the arrive at the office.
Answer, screen, and forward phone calls.
Handling mail and shipments to and from the office.
Triaging and scheduling appointments accurately and efficiently.
Order front office supplies and keep inventory of stock.
Update calendars and helping with employee scheduling.
Keep updated records of office expenses and costs.
Perform clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
Opening and closing duties.
Must be comfortable filling and handling medications with immediate ability to obtain FBI fingerprinting for handling controlled substances in accordance with California law within 3 months of hire.
Skills:
Proven work experience as a receptionist, front office representative, or similar role in a veterinary setting.
Proficiency in Microsoft Office Suite.
Ability to learn new veterinary software and internet based faxes/phone systems.
Professional attitude and appearance.
Solid written and verbal communication skills.
Ability to be resourceful and proactive when issues arise.
Excellent organizational skills.
Multitasking and time-management skills, with ability to prioritize tasks.
Customer driven work ethics.
Must have excellent attendance and reliability.
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Ability to Commute:
- Pleasanton, CA 94566 (Required)
Ability to Relocate:
- Pleasanton, CA 94566: Relocate before starting work (Required)
Work Location: In person