Job Overview
We are seeking a compassionate, highly organized and detail-oriented Office Assistant to join our team in a dynamic medical office setting. The ideal candidate will provide administrative support to our medical staff and patients, ensuring a smooth and efficient operation of our office. The successful candidate will have experience in a medical office environment and be proficient in various administrative tasks. This role is ideal for someone who is passionate about delivering exceptional customer service and is eager to contribute to a fast-paced medical environment.
Responsibilities
- Greet patients and visitors, answer phones, and respond to inquiries in a professional and courteous manner.
- Manage patient records, including updating medical records and maintaining confidentiality.
- Assist with front desk operations, including scheduling appointments, managing waiting lists, and handling billing and insurance claims.
- Utilize medical office systems, to manage patient information and perform administrative tasks.
- Coordinate with medical staff to ensure that patient needs are met in a timely and efficient manner.
- Provide support for medical staff, including assisting with patient preparation and data collection.
- Maintain a clean and organized office environment, including restocking supplies and managing mail and packages.
- Assist with special projects and tasks as needed.
Skills
- Experience in a medical office or urgent care setting is preferred.
- Computer skills is essential.
- Knowledge of medical terminology and ability to understand and communicate effectively with medical staff.
- Experience with phone systems and ability to handle high-volume phone traffic.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong organizational and time management skills.
- Excellent customer service skills and ability to interact with patients and staff in a professional and courteous manner.
- Ability to maintain confidentiality and adhere to HIPAA regulations.
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Required)
Work Location: In person