The Store Associate participates in the daily operation of the retail store including sales and customer service, delivery, inventory – pulling orders, stocking and replenishment, shipping, and others in support of the overall growth and maintenance of the store. This is a fun position that enables you to work with our products as well as interact with customers on different levels. It is a position that enables future growth within the organization.
Where You’ll Be Working:
The individual selected for this role will be expected to work on-site at the Millcraft store located at:
1249 Seventh St W, Cincinnati, OH 45203
ESSENTIAL FUNCTIONS:
- Support the sales efforts by selling products and providing customer service daily
- Stock shelves, set up displays, clean store equipment, load/ unload delivery trucks, and rotate all incoming stock
- Utilize RF scanner and other methods to log incoming materials and products
- Ensure sales transactions are completed accurately and maintain precise work order files
- Maintain the warehouse space by ensuring it is clean, neat, orderly and above all else; safe
- Assist customers in person and over the phone by determining needs and presenting appropriate products and logging their orders
- Fill customer orders and make certain that the orders are ready for pick-up or delivery at customers requested time
- Load customer vehicles and outgoing delivery trucks
- Utilize a Millcraft vehicle to make customer deliveries
- Order incoming materials as needed
- Maneuver about in a safe and effective manner
QUALIFICATIONS:
- Possess a High School diploma or a comparable certification (e.g. GED); some college or degree preferred
- Ability to retrieve products from shelves, warehouse and floor stacks and lift and carry up to 70 lbs, with or without reasonable accommodation
- Valid driver’s license and a clean driving record
- Ability to operate company equipment and vehicles
- Ability to pass a pre-employment physical and drug screen
- Proficiency in Excel and Word
- Solid basic math aptitude
- Previous experience using RF scanners and an ERP system is preferred
- Ability to use material handling equipment
EDUCATION and EXPERIENCE:
- 1-3 years of retail experience in a customer facing environment
- Some college or college degree preferred
TRAVEL:
- No travel – outside of a daily delivery schedule within a close radius using a company-provided vehicle
PHYSICAL DEMANDS:
The physical demands described herein are representative of those that must be met by a Millcraft employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individual must be able to sit and speak for extended periods of time. Additional requirements include the ability to walk or navigate about, bend, lift, stoop, squat, push, pull, see, hear, and listen in order to fully perform the functions of this position.
WORK ENVIRONMENT:
The work environment is moderately quiet. Work is performed in an office type environment or back warehouse with existing or potential customers, employees, or others. Within the office, floors are tile or concrete. Temperature is moderated by heat in the winter and air conditioning or air circulation methods in the summer.
Millcraft Paper Company is an EEO employer. We are committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status.
Millcraft Paper Company complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Millcraft Paper Company.
COMPENSATION:
This is a full-time non-exempt position. Compensation is commensurate with experience and qualifications. Millcraft offers a benefit package including Medical, Dental, Vision, Health Savings Account, Life Insurance, PTO, Retirement Plan, and more.