An established Insurance Agency is looking for a full-time Customer Service Representative. Compensation starts $18 + based on experience. Must have a valid Property and Casualty UTAH license. Position also provides opportunities to earn additional compensation/commission by cross-selling additional insurance products to existing households and new policies to new households.
Salary: $18.00 - $20.00 per hour
Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Paid Holidays
Responsibilities
As a Customer Service Representative you will work directly with existing clients by:
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Answering incoming phone calls
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Returning text messages (on a desktop application)
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Responding to emails
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Making policy changes (adding/removing cars, adding/removing drivers)
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Taking payments for policies
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Sending evidence of insurance to banks and credit union
Requirements
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Property & Casualty Insurance licenses, Required.
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Must be personable and possess good communication skills.
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Must be proficient in Microsoft Office and be able to type at least 30 wpm.
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Experience in insurance is great, but not mandatory.
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You will work one-on-one with the agent and another customer service rep to receive all required training.
Company Description
My District Office is located in South Jordan- Utah and we have Agents all over Salt Lake and Utah Counties. Opportunities for support staff is always available as agents expand and grow their operations. These include Customer Service Representatives and Agency Sales Producers.
We are also recruiting for entrepreneurial minded individuals who are either ready to start their own scratch agency with a very lucrative new business and marketing bonus program; or are looking at joining us under a mentorship program where they learn best practices from a successful agent and create a blueprint for running their own business within a year.