Agency: Department of Human Services
Location: Homewood, IL, US, 60430
Opening Date: 6/06/2024
Closing Date: 6/20/2024
Salary: Anticipated Salary (Eff 7/1/24) $3,852-$5,046 per month ($46,224-$60,552 per year)
County: Cook
Number of Vacancies: 1
***MUST APPLY ONLINE ***
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 37664
Position Overview
The Division of Family and Community Resources is seeking to hire an Office Associate to perform a variety of complex, specialized clerical duties for supervisory staff for the Homewood Statewide Processing Center. This position keyboards documents, processes record’s and performs general office support functions involving related steps, processes and/or methods requiring application of agency policies and procedures; determines work methods and procedures to complete assignments; and provides information/assistance to explain/clarify rules, processes or procedures.
Job Responsibilities
- Keyboards a wide variety of complex memos, reports and correspondence involving medical, technical and legal terminology.
- Provides clerical office support.
- Prepares and maintains complex, highly specialized records and reports.
- Receives telephone calls, determines the nature of the calls, directs callers to staff.
- Maintains and organizes client appeal files, records and reports documents pertinent to hearing.
- Receives and distributes mail, manual releases and memos.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill and mental development equivalent to completion of high school.
- Requires two (2) years of office experience.
- Requires ability to keyboard at 45 wpm.
Work Hours: Monday - Friday, 8:30am - 5:00pm
Work Location: 1055 175th St, Homewood, Illinois, 60430
Family & Community Services
Statewide Processing Center
Clerical-Homewood Statewide Processing Center
Homewood Statewide Processing Center/Cook County
Agency Contact: DHS.HiringUnit@Illinois.gov
Posting Group: Office & Administrative Support; Social Services
About the Agency:
The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
* Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Job Type: Full-time
Pay: $3,852.00 - $5,046.00 per month
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
People with a criminal record are encouraged to apply
Application Question(s):
- Do you possess the knowledge, skill and mental development equivalent to completion of high school?
- Do you possess the ability to keyboard at 45 wpm?
Education:
- High school or equivalent (Preferred)
Experience:
- office: 2 years (Required)
Work Location: In person