Join our team as a Customer Service Representative where you will play a vital role in providing exceptional service to our valued customers. This position offers the opportunity to engage with diverse clientele and showcase your communication skills.
Duties:
- Handle inbound customer inquiries and provide accurate information
- Assist customers with product selection, order placement, and issue resolution
- Conduct outbound calls for follow-ups and sales opportunities
- Utilize data entry systems to update customer information
- Upsell products and services to enhance customer experience
Skills:
- Proficient in English; is a plus
- Strong customer service and communication skills
- Ability to analyze customer needs and recommend solutions
- Experience in outbound calling and sales is advantageous
- Bilingual proficiency is preferred for effective communication with a diverse customer base
Job Types: Full-time, Part-time
Pay: $17.63 - $25.32 per hour
Work setting:
Ability to Commute:
- Sanford, FL 32771 (Preferred)
Ability to Relocate:
- Sanford, FL 32771: Relocate before starting work (Preferred)
Work Location: Hybrid remote in Sanford, FL 32771