North American Properties believes that it all comes down to connections—people to each other; cities to their souls; partners to opportunities; and individuals to experiences that move them.
We believe that by fulfilling people’s desire for connectedness, we’re creating happier places and experiences that in turn become more successful environments, more vibrant communities and ultimately, a better world. Since 1954, we’ve balanced a well-capitalized approach and a keen focus on successful execution with a willingness to question conventional wisdom, reimagining and expanding the possibilities for more than $7 billion of assets across the US.
Whether developing multifamily, mixed-use, office, student housing, hotel or retail environments, we’re driven to deliver more valuable, meaningful real estate that transforms, inspires, delights and succeeds by connecting us all with what matters most.
Position Summary:
North American Properties Atlanta, Ltd. is seeking a highly motivated, innovative, and organized Office Coordinator to join the Avalon Management team.
This is a highly visible position expected to display and maintain the utmost professionalism at all times. Responsible for all lobby functions, including answering & directing calls, taking/forwarding messages, receiving guests & notifying internal employees of their arrival & keeping the lobby clean, organized & well maintained.
The Office Coordinator must be a team player with a positive attitude and demonstrated flexibility. The ideal candidate will display strong customer service skills and experience, along with presenting themselves in a professional and courteous manner.
Must be available Monday through Friday from 8:30-5:00 pm. Also, must be flexible and willing to assist with a variety of duties as directed. This position is supervised by the Assistant General Manager & General Manager.
Specific Duties and Responsibilities (Essential Job Functions):
- Provide front desk coverage through answering main phone lines timely and greeting guests in a professional, courteous manner
- Answers and directs incoming calls
- Logs in packages; coordinates distribution to employees
- Distributes mail.
- Informs security if there are any issues for their attention
- Shares knowledge of all Avalon events with callers & employees
- Maintains and updates employee contact information on phone lists, titles, quick lists, etc.
- Maintains and updates all Vendor and Tenant contact and insurance information
- Prepare and edit correspondence, communications, presentations, and other documents
- Informs appropriate individuals of any Lobby or other maintenance issues
- Assist in responding to and logging all guest issues/comments in a professional, courteous manner
- Assist the accounting department by preparing/sending out monthly tenant rent statements
- Code and process all invoices in a timely manner and effectively communicate with the accounting team
- Maintain and organize tenant and vendor files
- Order and maintain an inventory of office supplies and equipment
- Ensure office presentation is professional at all times, including a conference room
- Manage conference room and the conference room calendar
- Develop and maintain positive relations with retailers, office tenants, and vendors
- Coordinate with IT for office projects – Conference Rooms, etc.
- Update tenant manuals
- Provide refreshments for meetings and make reservations if needed
- Works efficiently with multiple departments ensuring real-time communication and follow-through
- Collect Monthly sales from tenants
- Enter tenant sales into MRI
- Other responsibilities as requested
Other Job Requirements:
- Provides backup on various admin tasks as assigned
- Assists with general maintenance of kitchens and other common areas
- Inputs info and creates labels for Fed Ex/UPS pkgs
- Must be highly organized
Qualifications:
- Minimum 1-2 years of administrative experience, preferably in property management
- Bachelor’s degree required from 4-year college or university
- Strong organizational and planning skills required
- Exceptional communication and interpersonal skills with a customer-service focus
- Proficiency in Microsoft Office (Outlook, Word, and Excel)
Physical Requirements:
- Sitting
- Using a telephone
- Communicating verbally in person and on the telephone
- Ability to climb ladders and stairs
- Ability to use a computer
- Ability to multi-task
Marketing & Event Support:
- Identify and maintain relationships with key vendors and contractors ensuring flawless execution and maintenance of the property’s brand
- Assist the property’s operational teams (Housekeeping, Engineering, Security, etc.) and all other parties to manage expectations for event execution.
- Must be able to assist with the events and activations that take place on property.
- Assist the Marketing Team with event execution and coordination with third party vendors/entertainment as needed.
About North American Properties
NAP upholds a professional and deadline‐oriented working environment in an office setting. At NAP, we live our values of Relationships, Ownership, Agility, Strength, and Stability, Courage and Creativity, Empowerment, and Integrity.
North American Properties does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
We look forward to hearing from you!