Capital Cardiology Associates, the trusted authority in cardiovascular health in the Capital Region, is actively seeking for a Full-Time Patient Service Representative to join our dynamic team. Our commitment to excellence has earned us recognition as a 2023 Top Workplace and the prestigious 2023 Bestie Award Winner for Best Medical Specialist.
This is a full-time PSR position in our Albany location with the opportunity of a hybrid schedule after training. Responsibilities include, but are not limited to receiving and processing appointment requests (scheduling and rescheduling) made by patients, physician offices, hospitals, etc. Receiving and processing hospital consults. The ideal candidate must possess strong communication skills, attention to detail, ability to multitask and prioritize; must be a team player, punctual, reliable, and have a positive attitude. Basic computer knowledge is required and experience with electronic medical record software such as eScribe is a plus.
What We Offer:
· Monday through Friday schedule
· Competitive PTO accruals plus holiday pay
· Health, vision, dental and group term life insurance
· FSA and HSA plans available
· Voluntary Supplemental Benefits options
· Generous 401k Contributions
· Tuition Reimbursement opportunities
Equal Opportunity Employer Statement:
Capital Cardiology Associates is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Job Type: Full-time
Pay: From $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Experience:
- Computer skills: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Albany, NY: Relocate before starting work (Required)
Work Location: In person