The Executive Housekeeper is responsible for overseeing the daily operations of the housekeeping department in a hotel or resort. They ensure that all guest rooms and public areas are clean and well-maintained, and that all housekeeping staff are properly trained and supervised.
- Develop and implement housekeeping procedures and policies
- Train and supervise housekeeping staff
- Ensure that all guest rooms and public areas are clean and well-maintained
- Inspect guest rooms and public areas to ensure quality standards are met
- Order and maintain inventory of housekeeping supplies and equipment
- Coordinate with other departments to ensure guest satisfaction
- Handle guest complaints and resolve issues in a timely manner
- Ensure compliance with health and safety regulations
- Prepare and manage departmental budget
- High school diploma or equivalent
- Previous experience in housekeeping or hospitality management
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work well under pressure and meet deadlines
- Knowledge of health and safety regulations
- Proficiency in Microsoft Office and housekeeping software