Apply online here: https://jobs.medtronic.com/careers/job/23439783
Careers That Change Lives
Medtronic is seeking a dynamic, clinically savvy, experienced Inside Sales Supervisor to manage a team of Diabetes Inside Sales Reps (DTS) and Diabetes Processing Specialists (DPS) to grow the usage of products within the Diabetes product portfolio. This role reports into a Regional Leader. We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive.
Candidates must reside in the greater San Antonio, TX area. This is an on-site position; employees must be able to work on-site at our San Antonio Medtronic office 5 days per week. Work schedules may vary, and candidates must have some flexibility to work evenings, holidays, weekends, and overtime.
Diabetes Business
The Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it. We’re committed to meeting people with diabetes where they are in their journey, always with an aim to make their lives easier. Our portfolio of innovative solutions are designed to provide customers greater freedom and better health, helping them achieve better glucose control, while spending less time managing their disease.Click here to learn more about products.
A Day in the Life
- Foster a work environment conducive to excellent sales performance, customer service, learning, teamwork, execution and accountability
- Motivate, guide, and lead team with a focus on meeting and exceeding established business goals and objectives of department
- Maintain, analyze and distribute sales results and productivity metrics
- Establish exceptional relationships with field sales partners and other staff to ensure sales targets are met or exceeded daily/weekly/quarterly/annually
- Deliver Action Plans to Director-level on how performance standards will be met
- Work with Diabetes Processing Specialists (DPSs) to maximize lead conversion and minimize processing time
- Help DTS and DPS teams adopt standardized processes and technologies that lead to more efficient sales practices and goals attainment
- Administer work schedules and processes to ensure adequate staffing, exceptional transactional quality and unsurpassed responsiveness in all activities
- Facilitate team meetings as necessary to maintain communications, develop teamwork, identify roadblocks, implement improvements and drive results
- Administer sales programs and other motivational tools to drive performance
- Coach team members to continuously improve sales skills, phone skills, communication, processing efficiency, and organizational skills to ensure effective team dynamics
- Provide supervision, guidance, performance management, and focused coaching to DTS team members through coaching activities including role-plays, objection handling, and individual performance conversations
- Document coaching and development activities with employees by completing Employee Coaching Forms with actions observed and suggestions for improvements
- Mentor employees on teamwork, time/task management and career development
Must Have: Minimum Requirements
To be considered for this role, please ensure the minimum requirements are evident on your resume.
- Bachelor’s Degree with a minimum of 5 years of relevant sales experience
OR
- Advanced degree with a minimum of 3 years of relevant sales experience
Nice to Have
- Minimum of one (1) year supervisory / leadership experience directing and managing individuals or a team
- Previous experience leading and managing sales teams in a high-volume sales environment
- Proven success as an inside sales representative as measured by level of sales performance against established goals and objectives
- Previous sales award recipient due to strong sales performance (i.e. President’s Club, Rookie of the Year, etc.)
- Strong verbal, interpersonal and communication skills. Demonstrated ability to effectively communicate with all levels of customers (both internal and external)
- Strong organizational skills, the ability to handle multiple priorities and demonstrated strong work ethic
- Demonstrated leadership skills, including the ability and proven success influencing and motivating others
- Strong personal computer skills and demonstrated proficiency with Microsoft Office software
- Strong analytical, prioritization, organizational, and problem-solving skills
- Demonstrated ability to be flexible to changing priorities
- Ability to generate reports, graphs, and business correspondence
- Prior project management experience recommended
- Experience leading, coaching, and managing others
- Knowledge and understanding of Diabetes and/or Durable Medical Equipment
Job Type: Full-time
Pay: $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Tuition reimbursement
- Vision insurance
Experience level:
Shift:
Supplemental pay types:
- Bonus opportunities
- Commission pay
- Performance bonus
Weekly day range:
Work setting:
- Call center
- In-person
- Office
Education:
Experience:
- Call center: 2 years (Required)
Ability to Relocate:
- San Antonio, TX 78257: Relocate before starting work (Required)
Work Location: In person