Company: RHM Staffing Solutions is a staffing and recruiting company that primarily supports clients in the engineering, architecture, construction, scientific and commercial spaces. We hire entry level to skilled talent across industries and operate out of 12 locations in Illinois, Indiana, Wisconsin. Tennessee, Atlanta and Minnesota.
Position: Bilingual Office Coordinator
Reports to: Customer Support Manager
Schedule: Monday-Friday, 8:00am-5:00pm
Position Summary: The Office Coordinator works to support our field operations by being a first point of contact for all office visitors, directing calls and supporting the customer support team. The OC will start out sitting at the front desk greeting applicants, assisting them in completing applications and notifying the recruiting team once appointments arrive. The OC will also take on responsibilities to learn the Customer Support Associate position which entails onboarding new employees, scheduling prescreening requirements, entering payroll and ensuring compliance across the board.
Responsibilities Include:
- Greet guests in office and provide next steps or directions to complete visit.
- Answer incoming calls from contract employees, clients, other RHM offices, screening clinics, unemployment offices, etc.
- Place outbound calls to follow up on questions pertaining to assignment details, payroll or check discrepancies, benefits enrollment information, screening results, claims, etc.
- New Hire Desk Setup – When new hires start, ensure the desk is set up their desk and the proper equipment and resources have been received
- Process all I-9 documentation.
- Conduct and audit contractor unemployment and workers compensation claims on a weekly basis.
- Complete verification of employment as requested.
- Conduct office supply inventory checks and order supplies as needed.
- Attend daily office meetings with prepared updates and announcements.
Minimum Qualifications Include:
- Associates Degree or higher
- Bilingual in English & Spanish
- Must be comfortable sitting at a front desk and answering calls/directing customers
- 1-2 years of experience working with customers or in an administrative role.
- Ability to work in a fast-paced environment receiving direction from multiple leaders.
- Flexibility adapting to new processes and goals.
#TA23
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
Experience:
- Microsoft Office: 1 year (Required)
- Administrative experience: 1 year (Required)
- Customer service: 1 year (Required)
Ability to Relocate:
- Tinley Park, IL 60477: Relocate before starting work (Required)
Work Location: In person