RYZE Claims Solutions is looking for experienced Virtual Adjusters. We are looking for innovative minds, who are excited to utilize technology to handle property claims. Top notch technology skills are required as all work product is received via photos, video chat or recordings.
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Conducts thorough investigations, as outlined in the claim handling guidelines and best practices
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Denies, settles, or authorizes payments to property claims based on coverage, field reports, and verifiable damage
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Interviews, telephones, or corresponds with insureds, claimants, vendors, carriers, witnesses, public adjusters, attorneys, etc. to gather important information to support the claims, including proofs of loss
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Sets proper reserves
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Takes recorded statements as needed
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Reviews and evaluates property claims for coverage and further claim handling procedures to conclude within required statutory time frame
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Interpret policy language and evaluate coverage issues of multiple different policies and endorsements
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Addresses diaries, emails, and voicemails
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Prepares technical claim documents and correspondence
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Prepares report of findings of an investigation
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Contributes to department efforts with an emphasis on team collaboration
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Other Duties as assigned
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Three plus years of related property claim handling experience
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Xactimate estimating experience required
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Symbility experience is preferred
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Prior experience with Plnar, Claim X or other Virtual Adjusting tool is required
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Must hold a valid claim adjusting license
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Strong Writing Skills related to policy interpretation is a must
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Decision making skills and the ability to work independently
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Good organization and time management skills
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Analytical and proactive claim handling skills
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Excellent customer service skills
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Proficient oral and written communication is a must
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Proficient computer & typing skills - working knowledge of MS Office: Word, Excel and Outlook
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Good organization and time management skills
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Familiar with a variety of field concepts, practices and procedures
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Ability to speak Spanish a plus