Who we are:
Jeff Martin Auctioneers is the fastest growing auctioneering business in the nation because folks "Experience the Difference" we deliver. As we continue to expand, we are looking to grow/strengthen the customer service team in Glencoe to support that growth.
Job Description:
The Customer service representative communicates with all customers, supplying information regarding Jeff Martin Auctioneers, in person and over the phone. Utilize computer software/hardware to register new customers, process payments, and generate sales reports. Occasional travel is preferred to other locations.
Responsibilities:
-Serve customers by providing information face to face and over the phone
-Prepare auction invoices for customers in a high-volume, busy environment.
-Assist buyers with online bidding registration and deposits.
-Process payments including electronic funds transfers and wire payments
-Reconcile invoices and send out as scheduled.
-Produce follow-up reports to sale sites and online providers.
-Liaison with accounts receivable department post-sale on price adjustments, deductions, holdbacks, and bill for deficiencies.
Qualifications:
1-3 years of experience working in an office environment.
Experience working with computers
Proficient with MS Office: Excel, Word, Outlook or similar email system
Accounts Payable and/or Accounts Receivable experience is a plus.
Outstanding analytical and problem-solving skills.
Demonstrated experience working well as a member of a team.
Ability to multitask/ properly prioritize a high volume of work,
Excellent communication skills – with customers & sale staff, in-person and over the phone.
Organized, detailed-oriented and able to multi-task in a fast-paced environment.
Ability to travel (10% of the time) and work some saturdays is preferred.
Office Work Environment
Physical Demands:
· Continuously Sitting
-Frequently Standing, Walking, Reaching, Bending and Stooping
· Periodically Lifting/Climbing Stairs
Position Type and Expected Hours of Work
· Full-Time – Non-Exempt
· Work Schedule: M-F 8-5 (travel, overtime and weekends as required)
Work Remotely: No
OTHER NOTES
· Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO EMPLOYER'
Jeff Martin Auctioneers Inc. is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Ability to Commute:
- Glencoe, MN 55336 (Required)
Ability to Relocate:
- Glencoe, MN 55336: Relocate before starting work (Required)
Work Location: In person