We are looking for a Cargo Operations Supervisor or Duty Manager to oversee facilities, security and customer service. Supervisor responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements. Ultimately, you will ensure all operations flow smoothly and help us meet our company goals.
Responsibilities
Responsible for managing the daily cargo handling activities of NCA, its customer airlines, and the contracted ground handling staff. Under the direction of departmental management you will manage the freight operations and implement approved processes that ensure customer satisfaction. As a Supervisor /Duty Manager in Cargo Operations you will interact with all levels and departments within the company, as well as external organizations.
· Monitor the performance of the freight service function as provided by both NCA employees and contracted services. This responsibility may include the following: supervision of flight handling (loading/unloading aircraft), weight and balance, dangerous goods and special cargo), accurate documentation, knowledge of governmental agency regulatory requirements, coordination with other NCA branches, and departments on all cargo matters.
· Facilitate daily activities by identifying problems and recommending solutions to maintain proper compliance with NCA standards and goals.
· Attend job specific training as required.
· Conduct and monitor on-the job training and development.
· Other administrative tasks may include some required budget assistance; payment processing, personnel activities, and staff scheduling.
Skills
- Work experience as a Supervisor or similar management role
- Previous experience in the industry
- Strong problem-solving skills
- Availability to work in shifts including weekends
- The ideal candidate has a minimum of 5 years job-related experience, proven leadership skills, organized, with great attention to detail. Must possess a complete understanding of freight operations with the ability to act as a lead person. .
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Work Location: In person