Position Summary:
As a Server, you will play a vital role in creating an exceptional dining experience for our guests. Your primary responsibility will be to provide friendly, efficient, and attentive service to ensure guest satisfaction. You will work collaboratively with other team members to deliver high-quality food and beverage service in a fast-paced restaurant environment.
Responsibilities:
· Customer Service: Greet guests warmly, take orders accurately, and provide menu recommendations to enhance the dining experience.
· Order Management: Input orders into the POS system promptly and ensure accuracy in item selection and modifications.
· Food and Beverage Service: Serve food and beverages to guests in a timely manner, following proper service standards and presentation guidelines.
· Knowledge: Possess a thorough understanding of the menu, including ingredients, preparation methods, and allergen information, to address guest inquiries and accommodate special requests.
· Upselling: Promote additional menu items, specials, and beverages to increase sales and enhance the guest experience.
· Table Maintenance: Monitor and maintain cleanliness and organization of tables, chairs, and dining areas throughout service.
· Payment Processing: Process guest payments accurately, including cash, credit cards, and gift cards, and handle cash transactions responsibly.
· Teamwork: Collaborate with kitchen staff, bartenders, and other servers to ensure seamless service and guest satisfaction.
· Problem Resolution: Address guest concerns or complaints promptly and escalate issues to management when necessary.
Requirements:
· Previous experience as a server or in a customer service role preferred.
· Strong interpersonal skills and a friendly, outgoing personality.
· Ability to multitask and prioritize tasks in a fast-paced environment.
· Excellent communication and teamwork abilities.
· Knowledge of food and beverage service techniques and etiquette.
· Basic math skills for handling payments and making change.
· Flexibility to work evenings, weekends, and holidays as required.
Physical Demands:
· Ability to stand and walk for extended periods.
· Ability to carry trays and lift objects weighing up to 25 pounds.
· Stamina to handle busy shifts and high-volume periods.
Benefits:
· Competitive wages
· Tips/gratuities
· Employee meal discounts
· Flexible scheduling
The Upper Deck Sports Bar is a premiere lounge and bar with golf simulator in Celina, Ohio. Our mission is to provide top of the line golf and sports entertainment for people to enjoy year-round. We believe that every person should have the ability to learn, develop, and play the sports that they love at any age, and at any time of the year, and golf is no exception. We are open to the public and offer a variety of services throughout the year that include golf bay rentals, golf leagues and tournaments, events, parties, and more.
Job Type: Part-time
Pay: $5.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Restaurant type:
- Bar
- Casual dining restaurant
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Celina, OH 45822 (Required)
Work Location: In person