Excellent opportunity to work for the area’s leading non-profit agency. Join the Valley Opportunity Council, whose work positively impacts the lives of local residents every day. Immediate openings are available for Housing Navigator
General Description
- Assess client housing needs and provide initial information, referrals, and applicable education on budgeting, problem-solving, planning, responsibilities, and assistance programs
- Support and assist clients in housing search and related activities, including applications, scheduling/attending showings, being apprised on all selection services, and advocacy including those that concern accommodations and procedural appeals
- Determine eligibility for financial assistance under all available housing and rental assistance programs; process applications in a timely and accurate manner, with follow-up as necessary
- Assist tenants in the assessment and resolution of potential eviction actions by providing information on eviction processes and legalities
- Ensure all database and client records are entered and updated with accuracy in a timely and highly confidential manner; deliver reports as required
- Establish and maintain strong, collaborative relationships with staff (including across departments), owners, landlords, community groups, funding sources, constituents, and stakeholders to achieve goals
- Remain current on housing assistance programs, services, and related regulations to ensure the accurate provision of guidance to clients
General Requirements:
- High School Diploma
- 1 – 2 Years relevant experience Ability to successfully perform the essential functions of this job. Reasonable accommodations, where possible, may be made to enable individuals with disabilities to perform the essential tasks
- Bilingual required, Spanish and/or Haitian Creole preferred
Benefits
- First 12 Months employees accrue 2 weeks of vacation
- After 13 months, you begin to accrue weeks of vacation
- You accrue 2 weeks of sick leave each year
- 1 Hour Paid lunch Break
- 12 Paid Holidays
- Other benefits medical Insurance, In lieu of medical insurance, VOC will provide the lowest cost contributed by the agency towards childcare reimbursement or other benefit products such as AFLAC products & Guardian Life insurance.
- Retirement plan available through Mutual of America, VOC will contribute 2% of your gross pay. If the employee wishes to contribute through employee deductions, he/she may contribute a minimum of 2% of their pay and the agency will add another 1%. Employees are also eligible to start the plan and contribute through payroll deductions after 30 days on the job.
For more information or to apply send the letter of interest and resume to:
Natali Flores
Director of Human Resources nflores@valleyopp.com
Valley Opportunity Council
35 Mt Carmel Ave
Chicopee MA 01013 AA/EOE
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Language:
- Spanish and/or Haitian Creole (Required)
Work Location: On the road