About Us
Pool Cover Solutions SE has been the leading provider of custom automatic pool covers and safety pool products in the Carolina’s and coastal Georgia for the past 25 years. We are a small family owned business located in N. Charleston, SC.
Our Mission
Pool Cover Solutions SE will provide customized, innovative pool and spa safety solutions with maximum value and convenience to both its end users and corporate customers.
We intend:
- To provide the best pool cover products, installations, and service in the industry.
- To be recognized for our professionalism and our pride in our products.
- To partner with our customers to find the most effective and cost-efficient solutions for their safety needs
- To demonstrate our commitment to earning each customer’s respect and satisfaction.
**Office Coordinator**
**Overview:**
We are seeking a detail-oriented and organized Office Coordinator to join our team. The ideal candidate will be responsible for overseeing the administrative and clerical tasks within our office environment. If you have a strong background in office management for a service based company and possess excellent organizational skills, we encourage you to apply.
**Responsibilities:**
- Manage office operations and ensure efficiency in daily activities
- Coordinate, prioritize, and schedule appointments for our service department
- Handle incoming calls and inquiries, directing them to the appropriate personnel
- Book appointments, create estimates and collect payments
- Maintain office files and records in an organized manner
- Assist with shipping labels and ordering office supplies
- Collaborate with various departments to support overall office functions
- Ensure adherence to company policies and procedures
- Provide administrative support to technicians and staff as needed
**Requirements:**
- High school diploma or equivalent
- Proven experience (3 years) in administrative roles, preferably the trade service/home repair industry (i.e., HVAC, Plumbing, Electrical, etc.)
- Proficiency in customer service, office management systems, and clerical procedures
- Strong organizational skills with the ability to prioritize tasks effectively
- Google and Microsoft Suite proficiency preferred
- Service Titan CRM experience is a plus
- Excellent file management and data input capabilities with attention to detail
- Experience in schedule management and coordination of multiple tasks
- Ability to work independently, as well as part of a team
- A positive attitude, friendly demeanor and "thick skin" is preferred
If you are a proactive individual with a passion for maintaining an efficient office environment, we would love to hear from you. Join us in this role where you can showcase your administrative skills and contribute to the smooth operation of our business.
Job Type: Full-time
Pay: $23.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 3 years (Required)
- Administrative experience: 3 years (Required)
Ability to Commute:
- North Charleston, SC 29405 (Required)
Ability to Relocate:
- North Charleston, SC 29405: Relocate before starting work (Required)
Work Location: In person