Associate or Bachelor’s degree or equivalent preferred; high school diploma required with a minimum of 3-6 months experience in an office or health care setting.
2-3 years previous healthcare experience preferred.
Interpersonal relationship skills necessary to communicate effectively with patient/family, physicians and their support staff, medical staff, nursing staff, other hospital personnel and many external organizations and agencies.
Excellent customer service skills.
The technical knowledge of specific legal and regulatory requirements and an understanding of complex third party and medical assistance polices and procedures.
Knowledge of the hospital information system, the ability to type 50 WPM and learn new computer programs.
Ability to function independently and prioritize work within established policies.
Requires good judgment, tact, sensitivity and the ability to function in a stressful environment.
- Ability to maintain confidentiality regarding the patients, their medical histories, demographic and fiscal information, etc.
Brigham and Women’s Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.