Job Overview:
We are seeking a Front Desk Receptionist to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support in our Pediatric Dental Office.
Duties:
- Greet patients and visitors in a professional and friendly manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify insurance information and collect co-payments
- Maintain patient records with accuracy and confidentiality
- Ensure compliance with HIPAA regulations
- Utilize electronic health record systems (Dentrix and Open Dental)
- Coordinate with staff to ensure efficient patient flow
Qualifications:
- Previous experience as a Front Desk Receptionist in a pediatric dental office
- Knowledge of dental terminology and procedures specific to pediatric dentistry
- Familiarity with patient service principles and practices
- Proficiency in using phone systems and handling multiple lines
- Ability to maintain confidentiality of sensitive information
If you are a detail-oriented individual with excellent communication skills and a passion for delivering top-notch customer service, we encourage you to apply for this position.
Job Type: Full-time
Pay: $20.00 - $27.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k) matching
- Paid time off
- Retirement plan
Healthcare setting:
Medical specialties:
Schedule:
Experience:
- dental: 1 year (Required)
Work Location: In person