Medical Assistant Requirements
- Must have an active certification from a medical assistant program or military medical program and be nationally certified
- High school Diploma/GED
- Must be able and willing to cross-train
- CPR Certification
Medical Assistant Responsibilities
- Obtaining and record patient medical histories, vitals, test results, and other information for medical records while maintaining strict patient confidentiality.
- Prepare treatment rooms for clinical examinations and assist practitioners with medical procedures and other patient care.
- Ensure strict compliance with all healthcare regulations, including HIPAA and OSHA.
- MA will follow all protocols for testing, labs, and other instruments the practitioner or management sets.
- Clean all medical supplies as needed.
- Weekly and Monthly inventory of all medical supplies and patient rooms
- Maintain a weekly log.
- Answer inbound calls and patient portal chats from guarantors/patients in a professional, helpful, and respectful manner that gives the caller an excellent experience.
- Deescalate upset callers.
- MA will call and Fax progress notes, prescriptions, prior authorizations, referrals, lab results to the appropriate recipient.
- Return all messages from patients and clinics daily or as needed.
- Maintain a clean and organized workspace.
- Perform daily front office duties as needed.
- Ensure that the clinic is clean and maintained.
- Responds in a timely and accurate manner to follow up on assigned items.
- Documents all communication appropriately for every account-level interaction.
- Perform outbound calls as requested.
- Understands and adheres to all policies and procedures, as well as local, state, and federal regulations, relevant to their area of operation
- Inform manager of any operational issues impacting workflow or patient satisfaction on time (e.g., technology issues or any issue that does not allow the job function to be performed).
Job Type: Full-time
Pay: $9.00 - $11.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical specialties:
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
License/Certification:
- CCMA Certification (Preferred)
- CPR Certification (Required)
- Medical Assistant Certification (Required)
Work Location: In person