Overview:
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for providing exceptional guest services and creating a welcoming environment for all visitors.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Handle guest inquiries and provide accurate information about the hotel facilities and services
- Assist guests with reservations and bookings
- Manage phone calls and direct them appropriately
- Process payments and maintain guest accounts
- Resolve guest complaints promptly and efficiently
- Maintain a tidy and organized front desk area
Skills:
The ideal candidate should possess the following skills:
- Strong guest services and relations skills
- Excellent phone etiquette
- Exceptional customer service skills
- Multilingual capabilities are beneficial
If you are passionate about delivering outstanding customer service, have excellent communication skills, and enjoy working in a dynamic hospitality environment, we invite you to apply for the Front Desk Agent position with us after submitting on indeed please call the property at 864-249-3500 to schedule an interview ASAP.
Job Types: Full-time, Part-time
Pay: From $10.00 per hour
Expected hours: 32 – 40 per week
Benefits:
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- On call
- Overnight shift
- Rotating weekends
- Weekends as needed
Work setting:
People with a criminal record are encouraged to apply
Ability to Commute:
- Duncan, SC 29334 (Required)
Work Location: In person