The operations supervisor will be responsible for the successful execution of janitorial services to our customers. This position requires travel.
- Work with management on long-term planning to develop initiatives for company performance
- Coordinating different teams to foster exchange of ideas and provide cross-team learning opportunities
- Oversight of schedules and assigning staff to customer locations
- Assisting management with staffing needs and time tracking management for payroll
- Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives
- Communicating with the senior officials about shifting company priorities and projects
- Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
- Identifying opportunities to expand or shift course in order to take advantage of changes in the market
- Cooperate and assist with sales for growth opportunities in the different markets
- Maintaining consistency and quality control measures to sustain current customer satisfaction for retention
Job Types: Full-time, Part-time
Pay: $20.00 - $24.85 per hour
Expected hours: No more than 35 per week
Benefits:
- Flexible schedule
- Paid time off
- Referral program
Experience level:
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- On call
- Weekends as needed
Application Question(s):
- As a supervisor, you oversee a multitude of accounts that are in different areas within a 100 mile radius. You are scheduled to cover for an employee at a customer location that will take 2-3 hours to complete. Another employee calls out in a location in a distant area, how would you handle the call out and make sure all customers are serviced as scheduled? Think about accessibility to the location and customer requirements for time tracking and/or work orders. Please be as detailed in your answer as possible.
Education:
- High school or equivalent (Required)
Experience:
- Crew management: 3 years (Required)
- Operations management: 3 years (Preferred)
- Janitorial: 5 years (Required)
Language:
- Spanish (Preferred)
- English (Required)
License/Certification:
- Driver's License (Required)
- OSHA 10 (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Required)
- Overnight Shift (Required)
Willingness to travel:
Work Location: On the road