Company Overview:
State of Play Hospitality is a rapidly growing international operator of technology-enabled, premium Eatertainment concepts. Since launching its first concept, Bounce, in London in 2012, State of Play has gone on to launch and operate several more industry-leading experiential concepts in the US and UK including Flight Club and Hijingo. Operating in multiple cities across the US and UK, all of its concepts offer an elevated food and beverage experience alongside highly immersive, tech-enhanced takes on long-established, much-loved activities. Learn more at StateOfPlay.com.
The Regional Operations Manager plays a pivotal role in ensuring the success and growth of the venues within their region. You will be responsible for establishing, communicating, and upholding company values and operating procedures while fostering a fun and engaging work environment. We are seeking a true professional who has positive energy, a passion for hospitality, and experience of building high performance teams.
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Help define, implement, and revise operational guidelines and policies to ensure consistency and excellence across all venues.
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Develop and execute growth initiatives to expand our company footprint and enhance our market presence.
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Hire and train competent leadership to oversee daily operations of the venues.
- Liaise with senior leadership to develop financial plans and ensure company wide operational compliance.
- Empower and inspire managers to enhance their leadership skills with consistent coaching.
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Proactively receive feedback and propose solutions to improve operations and guest experiences.
- Foster a culture of development, growth, and collaboration.
- Proactively forecast, submit projections, and achieve target financial goals through strategic planning and execution.
- Demonstrate self-motivation and accountability, maintaining high personal standards in all aspects of your work.
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Must pass background check prior to hire
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Multi-site management experience within hospitality including leading venue openings
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Proficient with Microsoft Office Suite
- Strong leadership skills with the ability to inspire and motivate teams
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Excellent communication and interpersonal skills
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Strategic thinker with results-driven mindset
- Flexibility and adaptability to meet the evolving needs of the business
- Passion for hospitality and commitment to delivering exceptional guest experiences
The Company reserves the right in its absolute discretion to add to your duties or amend this job description at any time. In addition to the above duties, you will carry out such other duties as the Company reasonably directs from time to time.
Equal Opportunity Statement: State of Play Hospitality is proud to be an equal opportunity employer. It is our policy to provide equal employment opportunities to all qualified applicants and employees without regard to their actual or perceived race, color, religion, sex, sexual orientation, marital or civil union status, age, national origin, disability, pregnancy, childbirth or related medical condition, citizenship, veteran status, genetic information, gender, gender identity or expression, or any other basis prohibited by law.