*Those that are able to receive the COVID-19 vaccination will be required to do so as a requirement of employment at Netcare Access.*
GENERAL DESCRIPTION:
This position is a part - time position that provides general administrative support for the Community Service programs including managing databases, compiling and producing reports, monitoring and follow-up on compliance issues, and other related duties.
Shift Available:
ESSENTIAL DUTIES AND RESPONSIBILTIES:
Performs word processing, database management, typing, filing, photocopying, scanning, and other administrative support duties.
1. Assists in management of CSP database for Homeless Hotline, including waitlists.
2. Calls homeless individuals to place in reservations in shelters.
3. Contacts homeless shelters for daily updates.
4. Organizes and maintains administrative files (electronic and paper), in accordance with applicable procedures.
5. Assists with various report writing activities as necessary.
6. Maintains ROW ONE stats on a daily basis.
7. Daily filing of ERS Caring Contact Cards.
8. Coordinates CCR documentation, spreadsheets and assists in gathering data for quarterly reports.
9. Performs related duties as requested.
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:
1. Basic knowledge of office practice and procedures.
2. Strong organization skills and attention to detail.
3. Ability to operate various computer programs, including Excel and Word and Outlook to produce reports, correspondences, etc.
4. Ability to communicate effectively in person, over the telephone and in writing.
5. Ability to multitask.
MINIMUM QUALIFICATIONS:
High school graduate or equivalent with experience in office management or business record keeping.
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Job Type: Part-time
Pay: $17.00 - $17.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Required)
Work Location: In person