WHO WE ARE:
AC3 was founded by practicing oncologists along with data and practice analytics experts to support the business side of medicine. Our mission is to modernize and digitize the delivery of healthcare and improve countless lives along the way.
We combine the power of big data technology and people to enable easier frontline decisions about complex problems. AC3 offers its employees an exciting, fast-paced, and challenging work environment. To learn more about AC3, visit us at www.ac3health.com.
COMPANY MISSION: To simplify healthcare and reduce the cost of care, empowering care givers to focus on what matters most – fighting cancer.
POSITION SUMMARY
This is a hybrid position, which will require onsite training and a combination of a remote and onsite work week. This position is responsible for ensuring the collection of outstanding accounts from patients. Performs a variety of duties related to the billing of patient accounts. They handle balance inquiries and make a timely and appropriate resolution of balances.
ESSENTIAL FUNCTIONS AND JOB RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Monitors delinquent accounts and assists in resolving issues to obtain payment such as setting up payment plans or forwarding to collections.
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Applies patient payments and adjustments to accounts by understanding EOB and statement reports accurately.
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Maintains accurate notes and correspondence details in patients’ chart/EMR.
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Answers all incoming calls and triages to RCM team in a professional and knowledgeable manner.
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Formats and delivers an annual unclaimed property report to management.
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Research and files for deceased patients’ estates.
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Maintains the practices and principles set forth by AC3 leadership with a strong commitment to service, excellence, and quality.
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Maintains professional behavior, confidentiality, and discretion always, along with the ability to work with all levels of staff with a confident and professional demeanor.
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Follows HIPPA rules and regulations.
POSITION REQUIREMENTS
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Accurately maintains and adheres to all safety rules and regulations.
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Excellent communication and organizational skills along with the ability to work in a fast-paced environment; prioritize tasks and workloads.
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Working knowledge of various office communication devices and systems. Proficient in Microsoft Office and keyboarding skills preferred.
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High school diploma or equivalent (GED). Medical reimbursement experience preferred.
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Performs other related duties as assigned.
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Medical Office Experience/ Medical Terminology preferred.
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Detail oriented.
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Working knowledge/experience in electronic medical records and/or other medical software if applicable.
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Must possess the ability to work with patients and family members in a confident, respectful, and socially professional manner.
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This is a remote position with the expectation of travel to meet the needs of the position. Work is completed in a general office environment, sedentary in nature but may require standing and walking for up to 10% of the time. The work environment is favorable with adequate lighting and temperature, and no hazardous or unpleasant conditions caused by noise, dust, etc. Must be able to operate standard office equipment and keyboards.
Why Work at AC3?
When you become an AC3 Team member, you can expect ongoing training, support, and a work culture like no other. We offer our Full-Time Team Members medical, dental and vision health and wellness benefits, along with employer paid life insurance, long and short-term disability policies. Because our team’s health and wellness are our priority, we start new hires off with an above average paid time out plan and offer a comprehensive wellness program, including onsite biometrics and ongoing mental and physical wellness support. We also provide all Team Members with access to company sponsored financial wellness counselors, employee assistance services and the opportunity to enroll in our company-matched, 401k plan.
Come join our Winning Team!