As a front desk associate, essential responsibilities revolve around providing excellent services to members and guests. These include:
- Providing excellent service to members/guests by answering phone calls, setting appointments, and greeting members/guests upon arrival
- Assists in maintaining professional front desk and reception area
- Assists in administrative tasks including filing, member file maintenance, and data entry of client records and surveys
- Assists in maintaining cleanliness of therapy rooms, common areas, and store room
- Various duties as assigned by Clinic Management
- Answering phone calls.
- Setting and checking members and guests in and out for appointments.
- Greeting members and guests upon arrival.
- Promoting the Wellness Program.
- Re-engaging inactive members.
- Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
- Upholding the Massage Envy brand's core values of optimism, gratitude, excellence, consistency, and empathy.
- Staying updated on retail products and promotions.
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
At our three locations, we value our employees. Our benefits include:
SIGN ON BONUS
- Hourly wage plus sales commission
- Employee massages and facials at a reduced cost
- A free massage or facial each month
- Health plan, vision, and dental insurance also are available to all employees
- Paid time off
Job Types: Full-time, Part-time
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Application Question(s):
- What is your availability for shifts?
Ability to Commute:
- St. Louis, MO 63105 (Required)
Work Location: In person