Schedule: 3:00pm-11:30pm Monday-Friday
Are you ready to make an impact in your community?
Mercy House provides dignified housing and comprehensive supportive services to a wide variety of homeless subpopulations including, but not limited to, adult men and women, families, mothers and their children, veterans, chronically homeless individuals, persons living with HIV/AIDS, individuals overcoming substance addictions, and those who are both physically and/or mentally disabled.
We strive to assist our residents in the areas of economic, emotional, and spiritual well-being to enhance self-esteem as well as a sense of pride. We value accountability, integrity, and self-sufficiency. Mercy House is grounded in the belief that every person is born with inherent dignity and that homelessness is an affront to that dignity.
Our Goal is Simple: To end the cycle of homelessness of those who enter our system of care.
Introduced:
The Housing Navigator provides assistance to individuals that are currently homeless. This assistance includes an individualized assessment of needs, followed by provision of targeted services focused on returning individuals to permanent housing as quickly as possible. The Navigator will conduct an assessment, determine eligibility, enter the assessment into a Central Entry System for prioritization and linkage to a housing provider, help clients obtain documents required for housing placement, provide individuals with employment guidance and community resources. The Housing Navigator works under the direction of the Housing Navigation Supervisor.
Qualifications:
This person must hold an Associates Degree and at least 2 years of direct life experience working with long-term homeless, low-income, and diverse populations and have a working knowledge of mental health and addiction issues. Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs. Ability to perform crisis intervention as needed, clearly communicate information and instructions verbally and in written form, maintain a positive, professional, and safe environment while on duty, and establish and maintain effective working relationships with others. Valid AZ driver’s license, proof of insurance and reliable vehicle is required.
Supportive Services
· Provide assessment for client within seven days of entering shelter.
· Determine eligibility and enter assessment into Central Entry System for prioritization and linkage to housing provider
· Assist client with obtaining documents required for housing placement
· While client is at the shelter, provide employment linkage, benefits establishment, linkage to community providers for substance abuse, primary and mental health care, and all other services needed to assist clients in reaching their stabilization goals
· While client is at the shelter, provide strengths-based case management and service coordination designed to assist clients in obtaining and maintaining stable housing
· Conduct crisis and risk assessments in consultation with supervisor and case management team
· Provide crisis intervention services focused on enhancing the client's ability to independently problem solve, utilize effective coping skills, and manage and self-coordinate their own care
· Provide a warm handoff of the client to the selected housing provider, assisting in the smooth transition from the shelter into housing
Documentation
· Maintain documentation standards as set forth by the program contract and program policies
· Complete progress notes on every meeting with client
· Input accurate and complete data into HMIS and update snapshots to reflect client progress
· Maintain confidential hard copy case files with all relevant documentation in the appropriate section
Job Type: Full-time
Pay: $22.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Mileage reimbursement
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
Application Question(s):
- Are you related to or know any current/former employees of Mercy House? (Answer Required)
Experience:
- Mental Health Counseling: 1 year (Preferred)
- Housing: 1 year (Preferred)
- Case Management: 1 year (Preferred)
Ability to Relocate:
- Tempe, AZ 85281: Relocate before starting work (Required)
Work Location: In person