Job Description
RAMADA BY WYNDHAM SACRAMENTO HOTEL **NOW HIRING**
compensation: $16 /hr. employment type: full-time
Notes:
- Please Read The entire post before applying.
- Do not call the Hotel and ask for manager.
- Don't contact this post with sales offers or recruiting.
Please stop by our front desk and fill out.
- Application & Background check release form.
Employment type: full-time - - Part Time
Front Desk Agent -- Full Time - Part Time $16/ hr DOE
Responsibilities, skill and/or ability required Include but Not Limited to:
* Book guest reservation or coordinate with reservation manager.* Attend any required training by hotel or management.
* Use all safety equipment.* Follow safety procedures.* Preform all tasks as assigned by management.
* Resolves minor guest complaints to the satisfaction of the customer.* Answering all incoming phone calls in a prompt, friendly and courteous manner.
* Ability to add, subtracts, multiply, and divides in all units of measure.* Ability to read simple instructions and memos and respond to them.
* Cleans and organizes the front desk area* Computer reader boards
* Date stamps, sorts, and racks incoming mail
* Serves as hotel phone operator and directs all calls to proper extensions. Receives, transmits and racks telephone messages.
* Handle all guest service requests. Takes room service orders and directs appropriate staff member to assemble and deliver order.
*Answers guest inquiries hotel services, registration, shopping, dining, entertainment and travel directions.
* Handles stressful situations; makes mature and knowledgeable decisions.* Handles incoming guest reservations via phone and completes reservations slip.
* Greets and assigns rooms to guests. Handles cash/credit, give parking information, and an overview of guest services. Issues room keys and give instructions to Bellman if available at hotel. Requirements:
* Must have High school diploma or equivalent.
* Flexible schedule -- able to work weekdays, weekends and holidays preferred.
* Customer service experience in hotel service is desired .
* Great communication skills -- able to interact with customers
* Computer knowledge, operating system - database software preferred
* Work environment -- standing and continuous walking
* Ability to lift 25 pounds
Email your resume.
Don't contact this post with sales offers or recruiting.
Job Type: Full-time
Salary: $16 /hour'
'
Work Remotely
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Overtime
- Weekends as needed
Work setting:
Education:
- High school or equivalent (Preferred)
Work Location: In person