About us
AWAREMED is a small business in Johnson City, TN. We are professional, agile and innovative.
Our work environment includes:
- Modern office setting
- Food provided
- Modern office setting
- Growth opportunities
- Wellness programs
We are seeking a highly skilled and compassionate Medical Assistant / Spa Front Desk Coordinator to join our dynamic team. The ideal candidate will excel in both clinical and front desk duties, with a strong background in sales and customer service. This dual-role position is pivotal in ensuring the smooth operation of our clinic and delivering an outstanding experience to our patients and clients.
Key Responsibilities:
- Clinical Support:
- Assist healthcare providers with patient examinations, procedures, and treatments.
- Administer medications and injections as directed by the physician.
- Perform phlebotomy, EKGs, and other diagnostic tests.
- Maintain accurate and up-to-date patient records.
- Ensure the examination rooms are clean, stocked, and ready for use.
- Front Desk Coordination:
- Greet and welcome patients and spa clients with a warm and professional demeanor.
- Schedule appointments, manage the clinic’s calendar, and handle patient check-ins and check-outs.
- Answer phone calls, respond to inquiries, and provide information about clinic services and treatments.
- Manage patient and client records, ensuring confidentiality and accuracy.
- Sales and Customer Service:
- Promote and sell spa services, wellness programs, and retail products.
- Develop and maintain positive relationships with patients and clients to encourage repeat business.
- Handle billing, payments, and insurance claims efficiently.
- Address and resolve patient and client concerns and complaints in a professional manner.
Qualifications:
- Certified Medical Assistant (CMA) or equivalent certification.
- Minimum of 2 years of experience in a medical office, clinic, or spa setting.
- Proven experience in sales and customer service.
- Excellent interpersonal and communication skills.
- Strong organizational skills and attention to detail.
- Proficiency in electronic medical records (EMR) systems and office software.
- Ability to multitask and thrive in a fast-paced environment.
- Knowledge of integrative and holistic medicine is a plus.
Why Join Us?
- Competitive salary and benefits package.
- Opportunity to work in a supportive and collaborative environment.
- Access to ongoing professional development and training.
- Be part of a team that is passionate about improving the health and wellness of our community.
How to Apply:
If you are a dedicated Medical Assistant with a passion for integrative medicine and excellent customer service skills, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for our team.
Job Type: Full-time
Pay: $10.75 - $12.00 per hour
Benefits:
- Dental insurance
- Free parking
- On-the-job training
- Opportunities for advancement
- Paid training
- Vision insurance
- Wellness program
Medical specialties:
Schedule:
Work setting:
Experience:
- EMR systems: 2 years (Required)
- Vital signs: 4 years (Required)
License/Certification:
- BLS Certification (Preferred)
- Certified Medical Assistant (Preferred)
Ability to Commute:
- Johnson City, TN 37604 (Required)
Ability to Relocate:
- Johnson City, TN 37604: Relocate before starting work (Required)
Work Location: In person