Trellis Centennial is looking for a skilled, experienced, and personable Business Office Manager to join our team!
Purpose: To contribute to the healthy functioning of our facility though overseeing all business office functions while ensuring policy & procedure compliance in all related areas.
Duties and Responsibilities:
- Complies with the facility’s attendance policy requiring regular, reliable, and punctual attendance.
- Oversees the management of the business office.
- Supervises, organizes, evaluates and monitors business office operations and staff, including Business Office Assistant and receptionists, as well as, delegates administrative authority, responsibility and accountability to other office personnel as necessary.
- Responsibilities include payroll, census, Accounts Payable, Accounts Receivable, Medicare, HMO billing, & data entry, census reporting, and Private insurance management.
- Reports any unusual problems, incidents, or events to the Administrator and the appropriate Corporate Department.
- Assists with Quality Assurance Program, as required.
- Assists hospitals and HMO’s with Case Management and Discharge planning when appropriate.
- Assists with acquiring Authorization numbers for Managed Care, etc., as required.
- Maintains a good working relationship with residents, patients and their families, and facility personnel.
- Completes forms and records accurately, and if handwritten, legibly.
- Performs other duties or functions as assigned by the Administrator.
- Meets with all new admissions (resident or family) to explain financial obligations and paperwork.
- Sets up and maintains financial files for residents: billing, admission papers, state and Medicare reimbursement documents; coordinate and collect accounts receivable and past-due accounts
- Reviews payment policies and procedures with new admissions and their responsible parties.
- On a daily basis: completes receipt records, posts deposits, runs cash receipts batch listings, research/prepare, calls in deposits and enter census into required database.
- Administers and reconciles resident trust accounts and petty cash per government regulations and facility policy.
- Communicates to regional biller all necessary adjustments
- Sends private statements monthly.
- Ensures that Medicare eligibility and prior research is complete.
- Prepares billing for multiple billing agents; prepare and submit corporate, Medicare and agency reports, ensure posting of ancillaries and perform month-end closings
- Supervises and assists the Accounts Payable Processor and other business office staff.
- Conducts job responsibilities in accordance with the Company's Code of Business Conduct, Business Office Policy and Procedures Manual, the Corporate Compliance Agreement, appropriate professional standards and applicable state/federal laws.
- Ensures systems and controls are in place as outlined in policy and procedure manuals. Meets established daily, weekly, and monthly deadlines.
- Directs processing of accounts receivable, adjustments/refunds, private and third party agencies, census information, ancillaries, cash deposits and posting
- Manages all month end processes, which include completion of data entry, review and correction of edits, and census reconciliation.
- Manages accounts receivable collections for past due customer accounts, ensures timely filing of Insurance claims.
- Provides written Past Due Report concerning customer accounts to the Administrator, prepares for and attends A/R review meetings, maintains collection Activity Binder.
- Recommends and prepares accounts for outside collection agencies, attorneys, and write off.
- Coordinates documentation for internal and external auditors. Assists administrator and Accounting Department with resolving G/L variances.
- Meets with MDS Coordinator to discuss Medicare resident status, attends weekly PPS meeting and monthly triple check meeting.
- Notifies pharmacy and other vendors with any changes in billing status of the resident.
- Maintains direct contact with the Admissions Coordinator for new admissions.
- Assists with answering phones as needed.
- Completes quarterly Medicare balance report
- Other duties as assigned by the Administrator
Requirements and Qualifications:
- Full-charge bookkeeping experience and a minimum of two (2) years as a Business Office Manager in a nursing home setting, including experience with Medicare and Medicaid billing and all other phases of bookkeeping.
- Knowledge of long-term care patient needs.
- Ability to speak Spanish or any other non-English language helpful but not required.
- Must be aware of and understand the needs of the residents.
- Maintain professional working relationships with all associates, vendors, etc.
- Maintain confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Physical Capacities: (With or Without the Aid of Mechanical Devices)
- Must be able to move intermittently throughout the workday.
- Possible bending, squatting, twisting and reaching
- Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met
- Must meet the general health requirements set forth by the policies of this facility
- Must be able to stand for and walk for extended periods of time
- Must have the mental maturity to deal with fast-paced work environment.
- Must be able to cope with mental and emotional stress related to working with persons who are ill, disabled, elderly and/or emotionally upset, and/or memory impaired.
- Must be able to manage resident behavior that includes verbal outbursts, combative behavior, striking out, and memory impairment.
Environmental Conditions: Inside work, normal temperatures, noise, and fumes/odors, minimal potential exposure to bodily fluids or blood borne pathogens.
Trellis Centennial is an equal opportunity employer, in accordance with anti-discrimination laws. Trellis Centennial prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Trellis Centennial conforms to the spirit as well as to the letter of all applicable laws and regulations.
Job Type: Full-time
Pay: $68,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Microsoft Office: 1 year (Preferred)
- Bookkeeping: 2 years (Required)
- Skilled nursing facility: 1 year (Required)
Ability to Commute:
- Las Vegas, NV 89149 (Required)
Ability to Relocate:
- Las Vegas, NV 89149: Relocate before starting work (Required)
Work Location: In person