Job Description:
As a Client Account Manager at Intelligent Technical Solutions, you are expected to have the ability to understand technological solutions for clients while understanding the relationship skills necessary to communicate effectively to a various number of clients.
Job Responsibilities:
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Grow existing accounts within the assigned territory.
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Providing IT consulting sales support to clients in an assigned territory or customer base.
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Uncover new business opportunities with existing clients.
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Sell IT, phone, and Internet services to existing client.
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Develop and present solutions based on customer's business requirements.
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Ability to understand various ways a solution may be delivered and anticipate what will work best for client.
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Analyze client needs and create supporting documentation to outline these needs.
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The ability to work collaboratively in a team environment to create tailored client solutions.
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Use company CRM and knowledge management tools in order to provide various levels of sales reporting.
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Check in with clients, regularity based on client revenue.
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Coordinate meetings, appointments or other “touch points” for client engagement.
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Create a strategic plan for high-level accounts.
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Prepare quotes for technical projects.
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Present Strategic Business Reviews within specified.
Job KPIs:
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3 Strategic Business Reviews Presentations Reviewed.
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Update Opps Weekly.
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<24-hour average response time on Sales tickets.
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3 Strategic Business Reviews Presented (weekly).
Compensation:
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Pay rates start at $24.00/hr up to $31.00/hr and vary by experience and location.
Benefits:
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Paid US Holiday.
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Paid Time Off.
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Comprehensive Health Plans.
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Life and Accident Insurance.
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Accident and Disability Coverage.
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Company-paid training and certification.
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Retirement Security.
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Health & Wellness Program.
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Salary Advancement.