SUMMARY: Processes purchase and refinance mortgage loans in accordance with established policies and procedures and appropriate guidelines; provides strong communication and support to underwriting, loan officers, and customers to clear stipulations needed.
DUTIES AND RESPONSIBILITIES:
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Reviews loans in process daily and determines which loans must be processed immediately.
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Performs document audit to approve or reject each loan package for funding.
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Resolves any exceptions with customer prior to funding.
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Administers the timely daily disbursement and receipt of funds.
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Enters data from new loan applications and other documents into computer system.
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Orders credit reports, appraisals, flood certifications, and title work.
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Refers loans that do not meet basic standards to staff underwriter.
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Provides follow-up on a consistent basis with originators, borrowers, and agents to complete processing.
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Analyzes loan files and submits completed loans for approval.
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Responds to inquiries from originators, agents, and borrowers regarding status of loans in process.
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Completes loan sheets and conversion logs.
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Collects fees.
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Ensures regulatory compliance.
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Creates and maintains loan files.
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Processes approval and denial letters.
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Maintains status of all files in process and updates as needed; keeps abreast of all FHA, VA, and conventional guidelines and changes that may affect loan status.
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Completes all required paperwork and forms in a timely and accurate manner; prepares all required reports.
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Performs other related duties as assigned by management.
QUALIFICATIONS:
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Two to four years related experience or equivalent.
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Thorough working knowledge of real estate documentation, policies, compliance, and procedures.
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High level of proficiency with mortgage loan processing and underwriting systems.
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Commitment to excellence and high standards
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Excellent written and oral communication skills
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Strong organizational, problem-solving, and analytical skills
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Ability to manage priorities and workflow
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Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
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Acute attention to detail
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Proficient on [INSERT COMPUTER PROGRAM(S) REQUIRED FOR POSITION]
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Excellent customer service skills
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Proven ability to handle multiple projects and meet deadlines
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Strong interpersonal skills.
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Good judgement with the ability to make timely and sound decisions
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Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
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Bilingual skills a plus.
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Ability to effectively present information and respond to questions.
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Ability to effectively communicate with people at all levels and from various backgrounds.