Our firm is seeking a bilingual (English/Spanish) client intake specialist. As an intake specialist, you will be the first point of contact with prospects and leads. You will be asked to obtain accident facts as well as consult with our potential clients to find a good fit for the case. This is an entry level position in which we will provide training upon hire. This position is a high potential for growth within the firm. The following will be a part of your day-to-day responsibilities.
Job Title: Intake Specialist
Type of Position: Full Time
Hours:Open Availability Required
About Us:
Led by Shawn and Shervin Lalezary, the Law Brothers represent California’s injured and have recovered more than $400 Million for their clients over the years. With offices throughout the state, the Law Brothers, employ a team of skilled personal injury professionals, and work with a large network of California’s trusted legal support staff, medical experts, and accident reconstruction specialists to provide exceptional service to our clients.
Responsibilities:
- Answer and screen inquiry calls and emails from potential clients
- Ensure that all retainer documents are properly signed
- Follow up with potential clients
- Provide referral communication
- Schedule meetings/calls for attorneys with potential clients
- Build strong rapport with potential clients
- Reviewing and analyzing case facts
- Regular communication with clients
- Screening potential case leads
- Coordinating sign-up of new clients
- Providing case information to case managers
- Take accurate notes during the attorney-client initial consultation
Qualifications:
- Sales experience (Required)
- Spanish (Required)
- Open availability (Required)
- High School Diploma or Equivalent
- Must have attention to detail
- Ability to organize tasks
- Computer literacy
Benefits:
- Medical (100% employer contribution), Vision, Dental and Pet Insurance
- Short-term and Long-term disability
- Paid Time Off
- 401k
- Company-paid Life insurance and voluntary Life Insurance
- Paid Holidays
- Free Parking
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Compensation package:
- Bonus opportunities
- Commission pay
Schedule:
- 8 hour shift
- Weekends as needed
Language:
Work Location: In person