Overview:
Summary Statement:
The Specialist Admin Support serves as an ambassador for the organization as they promote the employer brand. The Specialist Admin Support I is a key partner in providing comprehensive support to the Vice President of F&B and Executive Team, assisting in the management of the F&B division’s office operations.
Job Duties:
Primary Job Duties: – Includes but is not limited to:
- Assist with managing executive schedules and act as a liaison for the executive team.
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Able to keep confidential information confidential.
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Plan, organize and implement events, such as meetings, business luncheons, or client dinners.
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Answer phone inquiries, direct calls to the proper parties, and provide basic company information.
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Transcribe memos, meeting minutes and department documents.
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Complete travel arrangements and accommodations, as needed.
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Conduct research, prepare statistical reports, enter data into the system, run reports, and manage information requests.
- Perform clerical duties, such as preparing correspondence, greeting visitors, arranging conference calls, scheduling meetings, set-up travel arrangements, and take notes at meetings.
- Assist with guest concerns and report issues to management in a timely fashion.
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Ensure all Resorts World core values and property and department standards are implemented and applied.
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Obtain and maintain position-specific licensing.
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Use personal device/ cellular phone for job related operational tasks, job duties, review company documents, etc.
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Other duties as assigned.
Qualifications:
Qualifications: Includes but is not limited to:
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At least one year of administrative/coordinator experience.
- Ability to work varied shifts, weekends, and holidays.
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Ability to effectively communicate in English.
- Polished appearance and demeanor.
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Excellent customer service skills.
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Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
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At least 21 years of age.
Preferred:
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Microsoft Office, including Excel & PPT.
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Menu editing, utilizing Adobe Pro.
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Birchstreet, Certify knowledge.
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Previous experience working in a large, luxury resort setting.
Minimum Education and Experience:
- High School Diploma or Technical school graduate.
Certificates, Licenses, Regulations:
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Proof of eligibility to work in the United States.