We're seeking Residential Aides for our Transitional Housing Family Shelter located in the Bronx. The Residential Aide will be the primary connection between the operations staff and the clients. The residential aide will spend a large amount of time with the residents. They will spend this time helping clients who need more hands-on assistance. They will also provide insight into the current atmosphere in the facility and what are the current client complaints or recommendations.
The salary for the Residential Aide is $16 - $21/per hour based on relevant experience.
KEY ESSENTIAL FUNCTIONS:
- Perform Daily room and bed inspections.
- Pack up and log items for AWOL residents.
- Escort clients to appointments.
- Assist in the monitoring and development of residents’ independent living skills.
- Monitor and track furniture.
- Perform nightly bed counts.
- Fill in for kitchen staff when necessary.
- Conflict resolution between residents.
- Cover operations desk when necessary.
- Answer phones when necessary.
- Help maintain the cleanliness of the building.
- Monitor common areas to ensure proper usage.
EDUCATION AND REQUIREMENTS:
- High School Diploma or GED required (Associates Degree preferred)
- 2 years of applicable experience in shelter or residential setting.
- Food handlers certificate a plus
- Passion for working with individuals and families who are in transitional housing
- Excellent communication skills, comfortable working with others
- Ability to maintain accurate records, to prepare and submit all required paperwork in a timely and accurate manner
- Knowledge of DHS requirements and protocols
- Ability to deal with sensitive issues with diplomacy and discretion
- Must be able to multi-task with strong organizational skills
- Bilingual (Spanish/English) is a plus
About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico.
*Acacia Network is an equal opportunity employer*
Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overnight shift
- Weekends as needed
Application Question(s):
- Have you ever worked at Acacia Network or any of its affiliates?
Education:
- High school or equivalent (Required)
Experience:
- shelter: 1 year (Preferred)
Language:
License/Certification:
- Food Handler Certification (Preferred)
Work Location: In person