Position Title: Receptionist/Account Assistant
Classification: Non-exempt
Reports To: Department Team Lead
Hours: Full Time (40 hours/week)
Location: Rexburg
Compensation: $18 to $20/hr., full-time or part-time with benefits
Position Summary
This is an entry-level position providing general office support with a variety of clerical activities and related tasks. The receptionist is responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, and requisition of supplies as well as additional clerical duties. The account assistant is to provide support and assistance to Account Managers and Producers. You will be required to obtain your Idaho Property and Casualty License within 90 days of hiring.
Salary: $18.00 - $20.00 per hour
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Mon-Fri Schedule
Hands on Training
Disability Insurance
Life Insurance
Career Growth Opportunities
Evenings Off
Responsibilities
Essential Duties and Responsibilities (Receptionist):
Answer telephones and direct the caller to the appropriate employee
Greet and direct visitors to the company
Receive, sort, scan and forward incoming mail
Process all outgoing mail
Assist in ordering, receiving, stocking and distributing office supplies
May also assist in other related clerical duties such as photocopying and scanning
Other duties may be assigned to meet business needs
Essential Duties and Responsibilities (Account Assistant):
Assist Account Manager and Producer with processing:
Certificates of Insurance
Evidence of Insurance
Auto ID Cards
Process endorsements
Prepare policies
Miscellaneous clerical duties as needed to maintain adequate service to our insureds, Account Managers and Producers
Other duties may be assigned to meet business needs
Requirements
Qualifications:
Education and Experience:
High School diploma or equivalent required
Knowledge of or experience in the insurance industry preferred
Required Job Skills:
Excellent communication skills, including listening, speaking and writing
Exceptional interpersonal skills: professional, personable and able to interact effectively with others and to respond appropriately in stressful situation and under deadlines.
Must be a self-starter and work well with moderate supervision on assigned tasks as well as to accept direction on given assignments
Ability to work well with others in a team environment
Computer literacy for correspondence, data entry, e-mail, Internet, spreadsheets and accessing data from company systems.
Dependability and promptness
Good organizational and time-management skills
Strong analytical and problem solving skills
Physical:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate verbally and to listen for instructions and information. The employee is also required to sit for long periods of time often in front of a computer monitor and operate a computer keyboard. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Company Description
Buckner is a third-generation, family-owned business led by President and CEO Terry H. Buckner. Terry's grandfather, Elmer Ray founded the firm in 1936 during the Great Depression. The company was built on putting customer service ahead of profits and the tradition of placing the customer at the heart of every decision continues today. Customer service is just one reason Buckner has a client retention rate of 92%. Building a team of knowledgeable and experienced professionals has enabled Buckner to pursue a lofty mission: to provide the best customer experience by delivering outstanding service, exceptional value, and continual innovation.
Elmer Ray Buckner used to carry customer policies in his briefcase. Today, Buckner serves thousands of customers from coast to coast and overseas with the same personal attention to detail the company was founded on more than 86 years ago.
Headquartered in Salt Lake City, Buckner has seven offices in three states: Utah, Idaho, and Colorado. Growing from their founding team of three employees to more than 200 employed today, the agency is one of the largest and fastest-growing in the western region. The full-service brokerage provides insurance, employee benefits, bonds and risk management. Buckner is a Top 100 Independent Property & Casualty Agency and has been listed as one of the fastest growing private companies in America.