Are you looking for a change of pace, something new, exciting and fun? Look no further! STREETPLUS, a national provider of contracted services geared towards making downtowns clean, safe and friendly, is looking for individuals that are willing to make a difference. Our programs are successful because we hire great people who are caring, outgoing, friendly and willing to do whatever it takes. Start making a difference and join our team by applying for the position of Social Service Outreach Specialist
STREETPLUS is contracted out by the City of Burbank and has immediate opening for a Social Outreach Specialist. We offer competitive hourly wages and a great benefit package. Uniforms are FREE and we pay you to attend training. Do you appreciate being recognized? We do and our awards and recognition program is structured to provide immediate recognition for a great job.
So, what does a “ Social Outreach Specialist ” do and how do they make a difference? Well, they canvas the downtown districts on foot. They respond to tourists or others in the area that needs general directions and recommendations. Additionally, and a key focus, is to provide consistent help to those in need who are downtown either experiencing homelessness, mental illness, and/ or substance use. This effort will both improve services to this population and improve the experience of those who live, work and visit the area. Additionally, the Social Outreach Specialist will network with other downtown service providers and collaborate with other agencies and departments focused on providing services to those in need.
Social Outreach Specialists work directly with our Licensed outreach team and operations manager
Basic Responsibilities:
- Provide visible presence within the downtown district, engaging people who have an obvious need for homeless services with the goal of connecting people to meaningful housing and services that could reduce the overall prevalence of both issues in the area.
- Provide daily and weekly information to inform and project stakeholders about the condition of panhandling that impacts those who live, work and visit Burbank.
- Have knowledge of local ordinances related to 'quality of life' to include public intoxication, public urination, open container, loitering, trespassing, aggressive panhandling and other similar incidents that put both the person participating in the conduct at-risk and also pedestrians.
- Provide hospitality services by interacting with pedestrians in a polite and professional manner, offering assistance, information and directions.
- Identify and assess service needs of 'clients'
- Provide information and referrals to the right services
- Develop and maintain positive relationships with those in need
- Track and communicate outcomes to Streetplus
- Maintain information in the database (Statview) after engagements
BASIC REQUIREMENTS:
- Minimum of Associates Degree or other certification in social service field
- Bachelor's Degree preferred in social work or related field, but not required
- Minimum of two (2) years experience in related field
- Experience with street and/or community outreach initiatives and knowledge of intervention and conflict resolution
- Connection and/or knowledge of social services and supportive housing providers in the city of Burbank
- Computer literacy (Microsoft and data systems)
- Driver's License required
Job Type: Full-time
Shifts:
MUST HAVE FLEXIBLE SCHEDULE
Work Location:
Work Remotely:
Education:
Experience:
- community engagement: 2 years (Required)
- Social Service: 2 years (Required)
- Community Outreach: 2 years (Required)
License/Certification:
- Certified Recovery Specialist (Preferred)
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Education:
Experience:
- Social Service: 2 years (Required)
- Outreach: 2 years (Required)
- Microsoft Products: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person