Job Summary:
The Credit Collections Clerk will facilitate collection of delinquent accounts; the Clerk will also assist individuals with the initial credit application process.
Supervisory Responsibilities:
Duties/Responsibilities:
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Requests and pursues payment on delinquent accounts via communication with account holder.
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Follow established guidelines to review and update account status.
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Maintains log of payment promises and pertinent account details, schedules follow-up communication with account holder.
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Processes credit applications, collecting further information as needed.
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Reviews credit references by independently validating references provided by the applicant or by using a credit reporting service.
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Daily cash receipt deposit
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Consults with credit manager or other appropriate personnel when client credit requests exceed established guidelines.
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Monitors accounts receivable and cash receipt reports.
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Performs other related duties, as required.
Required Skills/Abilities:
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Excellent organizational skills and attention to detail.
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Excellent written and verbal communication skills.
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Ability to communicate with account holders in a courteous manner.
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Proficient in Microsoft Office Suite or similar software.
Education and Experience:
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High school diploma or equivalent required.
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Two years of related experience in accounts receivable preferred.
Physical Requirements:
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Prolonged periods sitting at a desk and working on a computer