Fox Rent A Car is a subsidiary of Europcar Mobility Group USA, a significant player in the USA mobility markets. Europcar Mobility Group USA's mission is to be the preferred "Mobility Service Company in the USA" by offering attractive alternative solutions to short-term rentals and long-term vehicle usage, with a growing range of mobility-related services.
Are you a detail-oriented professional with a knack for organization and a passion for providing top-notch support? We're seeking a dynamic individual to join our team as an Administrative Assistant/Coordinator. In this role, you'll play a pivotal part in our Location Management Team, where you'll handle various responsibilities, including managing accident documentation, coordinating with the claims team, and providing exceptional customer service.
What You'll Do:
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Efficient Documentation Management: From collecting accident reports to uploading photos of damaged vehicles and related documents, you'll streamline our documentation processes, ensuring accuracy and accessibility.
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Effective Communication: As the liaison between our team and the claims department, you'll excel in communicating with stakeholders, gathering necessary documentation, and resolving inquiries promptly.
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Customer Support Excellence: Handle inbound and outbound calls related to customer support, insurance matters, and vendor coordination, delivering exceptional service with a friendly and professional demeanor.
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Comprehensive Administrative Support: Perform various administrative tasks, including research, billing support, and maintaining financial records, contributing to the smooth operation of our organization.
What We're Looking For:
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Detail-Oriented: Your meticulous attention to detail ensures that nothing falls through the cracks and that all tasks are completed accurately and efficiently.
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Strong Communicator: With excellent verbal and written communication skills, you're adept at building rapport with stakeholders and effectively resolving inquiries.
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Self-motivated: Thrive in a fast-paced environment, take the initiative, and work independently to meet deadlines and accomplish goals.
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Customer-Centric: Passionate about delivering outstanding customer service, you're dedicated to ensuring customer satisfaction and exceeding expectations.
Why You'll Love Working With Us:
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Growth Opportunities: We believe in investing in our team members' professional development and offer opportunities for growth and advancement within our organization.
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Supportive Work Environment: Join a collaborative team where your contributions are valued and your ideas are welcomed. Enjoy a supportive work culture that fosters innovation and teamwork.
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Rewarding Career: Make a meaningful impact on a team dedicated to excellence and customer satisfaction. Your work will directly contribute to the success of our organization and the satisfaction of our customers.
Requirements:
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Must be 18 years of age and hold a valid Driver's License
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Occasional weekends and holidays as needed
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Minimum of a High School diploma or equivalent
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Proficiency in Google Suite, including Word & Excel
We offer:
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Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus
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Company-paid Life Insurance
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Company paid AD&D Insurance
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Flexible spending account
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Parental leave
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Employee assistance program
We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
Brand: Fox Rent A Car
Address: 2424 W. 38th Street Airport Dallas, TX - 75261
Property Description: DFW - Rental Ops
Property Number: 8300