We are looking for someone to join our wonderful team at our front desk! We are currently looking for a part time front desk agent with a flexible schedule. This job mostly revolves around the accommodations of our guests by providing outstanding customer service. The position includes weekends. We have a very experienced and friendly team, so training and getting comfortable in your new position will be a breeze!
Submit your application or stop by to pick one up in person today!
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and assist with guest inquiries or requests
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints or concerns with empathy and problem-solving skills
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organized front desk area
Skills:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and computer software
- Attention to detail and accuracy in handling guest information
- Ability to remain calm and composed in stressful situations
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
Work setting:
Work Location: In person