A high-volume Diagnostic Imaging Center in Fort Lauderdale, FL is seeking a Diagnostic Imaging Center Front Supervisor with strong customer service skills to lead our front office team. As a Supervisor, you will lead our team as well as be one of the first points of contact for our patients.
As first impressions are lasting, it is imperative that our personnel portray patience, understanding and professionalism. We recognize our employees as our most valuable asset.
Schedule: Monday through Friday shift 11:00 am to 7:00 pm. Must be flexible
Requirements & Responsibilities
- Medical experience preferred but not required. Radiology experience a plus
- Supervisory/management with prior experience supervising a team, required
- Exceptional verbal and written communications skills
- Computer skills with emphasis on patient information accuracy in various programs and systems
- Knowledge of Medical Terminology
- Critical thinking skills, effective communication skills, decisive judgment, and the ability to work with minimal supervision in a fast-paced environment
- Strong multi-tasking, planning, organization and execution skills and the ability to work independently or as part of a team
- Lead the handling and resolution of complex issues and complaints
- Coordinate patient care with other departments and members of the healthcare staff
- Assist with developing specific departmental goals and standards
- Train, coach, and staff based on performance expectations with assistance from Management
- Flexibility to adapt to changing environment and different learning styles
- Insurance Verifications a plus
- Bilingual in Spanish and English a plus
- Assign, schedule, monitor and/or evaluate the work of assigned staff
- Ensure adherence to all diagnostic imaging policies, procedures, and services
- Implement department goals, objectives and standards for each modality
- Work closely with the Management to ensure that Imaging services are effectively coordinated
We offer a competitive salary and benefits package and are an Equal Opportunity Employer
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
Work setting:
Education:
- High school or equivalent (Preferred)
Experience:
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- Insurance verification: 1 year (Preferred)
Language:
- Spanish (Preferred)
- English (Required)
Ability to Relocate:
- Fort Lauderdale, FL 33308: Relocate before starting work (Required)
Work Location: In person