Quick Quack is looking to add a new Regional Leader to our fun and energetic team! This person will be responsible for managing the operation of Quick Quack Car Wash locations within a region. They will lead and motivate the leadership team to provide a great customer experience while holding each leader accountable for the operation of each assigned location.
Essential Duties and Responsibilities:
- Ensures that each customer receives outstanding service by providing a friendly environment at each location
- Oversees the productivity and performance of multiple car wash locations within a region.
- Ensures compliance with all policies and procedures through regular meetings and trainings of Store Leaders.
- Sets goals and objectives for Store Leaders.
- Drives to multiple store locations within a day; performs frequent audits of locations.
- Handles discipline and termination of Store Leaders as needed and in accordance with policy.
- Monitors and assists each location with work progress.
- Plans and implements procedures to maximize operating efficiency.
- Coordinates and follows financial budget.
- Sets and monitors achievement of regional goals.
- Evaluates the performance of each Store Leader and provides timely constructive feedback.
- Maintains awareness and trains Store Leaders on services provided by Quick Quack Carwash and gives updates as necessary.
- Ensures each location is following the safety procedures provided by Quick Quack Carwash.
- Ensures each location is clean and well maintained.
- Ensures each location is handling vehicle damage claims in appropriate manner.
- Works in and develops a team environment.
- Performs other duties as assigned.
Requirements
Qualifications and Requirements:
- Strong leadership and communication skills.
- Ability to delegate tasks and responsibilities.
- 4-5 years managerial experience, multi-unit experience preferred
- High school diploma or equivalent, bachelor’s degree preferred
- Excellent customer service skills.
- Must be able to read, count, and write accurately
- Must be able to smile and maintain a clean appearance as per the dress and grooming standards
- Must be able to lift up to 15 pounds at times.
- Must have a valid drivers license
Job Type: Full-time
Pay: $75,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person