Responsibilities:
- Oversee all operations and activities of the hotel, including front desk, housekeeping, food and beverage, and banquet services
- Develop and implement strategies to achieve financial targets and maximize revenue
- Ensure high levels of customer satisfaction by providing excellent service and resolving any issues or complaints
- Manage and motivate a team of employees, including hiring, training, and scheduling
- Monitor and maintain the quality of food production, catering, and banquet services
- Collaborate with other departments to ensure smooth operations and efficient communication
- Implement and enforce health and safety regulations
- Stay updated on industry trends and best practices to drive innovation and improvement
Qualifications:
- Previous experience in a similar role within the hospitality industry, preferably in a hotel setting
- Strong leadership skills with the ability to effectively manage a diverse team
- Excellent communication and interpersonal skills to interact with guests, employees, and vendors
- Proven track record of achieving financial targets and driving revenue growth
- Knowledge of food production, catering, banquet services, and bartending is highly desirable
- Ability to multitask, prioritize tasks, and work under pressure in a fast-paced environment
- Proficient in using hotel management software and other relevant computer applications
Note: This job description is not intended to be all-inclusive. The General Manager may be required to perform other duties as assigned by the company.
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
Restaurant type:
- Bar
- Casual dining restaurant
- Fast casual restaurant
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work Location: In person